cancel
Showing results for 
Search instead for 
Did you mean: 

Just started migration to Plusnet got a request

jamman
Grafter
Posts: 27
Registered: ‎03-02-2013

Just started migration to Plusnet got a request

So today I started the migration to Plusnet from Andrews and Arnold. I am on an ADSL Max product 20CN with sync speeds of 2-2.5MB. I wish to request that Interleaving be turned OFF as soon as my connection is activated. I have used Fastpath for the last 7 years with no problems - I am a gamer. Is this possible to do or do I need to request this after the line is activated.
Thanks
2 REPLIES 2
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Just started migration to Plusnet got a request

it should transfer over like for like - the earliest you can request interleaving to be turned off is after it has transferred
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,236
Thanks: 726
Fixes: 193
Registered: ‎27-04-2007

Re: Just started migration to Plusnet got a request

@jamman
Welcome aboard, I can see that your migration to us is set to complete on the 11th so feel free to give me a shout then and I'll get an order placed to remove interleaving.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team