Just half a meg more

[#1]

Protocol G.DMT2+ is a change.

[#2]

and the Upstream is now uncapped...

[#3]

but the all important D/S speed has dropped well below the critical 3Mbs

[#4]

In summary, so he is now on ADSL2+ (G.DMT2+)  with uncapped upstream and 6db noise margin.

The drop in line speed to nearer 2mb doesn't make sense.  It clearly happened since yesterday when still on ADSL1 too.
I am wondering if there is a fault somewhere.

BT hub faulty perhaps?
I wonder if it is worth suggesting testing both routers in Engineer's test socket to rule out internal wiring faults?

[#5]

Thanks for the input, I just looked at Annex A, so............. I am now on ADSL2+?
Everything is now as it was when I was on BT exactly, the speed has crept up a little, 2.08
Anybody wants to buy a smart TV  

[#6]

The drastic drop in speed only happened after according to PN  there was a blockage in the exchange, no access to PNs server? and I was told to disconnect the router wait 3/5mins then start it up again. result 1.8meg

[#7]

Quote

do I turn the router off or leave it on.?

Turn it off. I wouldn't leave anything on ( except a freezer ) when I'm away!.

[#8]

I suppose fibre is out of the question http://www.dslchecker.bt.com/adsl/adslchecker.welcome

[#9]

Quote from: robert1935

Anybody wants to buy a smart TV

I've spent half the morning looking at smart 3D tv's !
Is there any news in your area about FTTC ? I was "stuck" on a maximum 4-6Mb connection before a magic green box appeared near my property. I went from 5 years of relatively slow ADSL to 70Mb/s FTTC overnight.

[#10]

I'm probably barking up the wrong tree here.
For how long have you been using the smart TV on BT  broadband?  Weeks, months, a year?
I'm just wondering whether or not it was just a recent acquisition just prior to moving to PlusNet.

[#11]

Hi zzZzz.
Been 2yaers with BT had the TV all that time, don't get me wrong when I first went to BT from TalkTalk my speeds were dismal, but BT were great the sent two engineers and between them they worked wonders considering all I want for Christmas is 3.1meg 
They moved my master socket from downstairs ( replaced with latest model ) to within 3 feet of my PC upstairs, they upgraded the wiring in the green box which is nearly opposite my home, they put new cable from the post to my master socket, result 3.5+ megs and constant up to the day I migrated to PN 

[#12]

Quote from: Strat

I suppose fibre is out of the question http://www.dslchecker.bt.com/adsl/adslchecker.welcome

Not available  
All my neighbors are all on higher speeds than me even a couple who are at the end of the village further from the exchange than me.

[#13]

I would suggest following the Broadband Troubleshooter and see what the Plusnet 'faults' engineers can do for you - as they have access to detailed information about your exchange and connection.

[#14]

Does this point to any problems

[#15]

Have you got the same SamKnows graph for a week either side of when you switched from BT to Plusnet ?