Internet issue
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Internet issue
Internet issue
14-07-2025 11:22 PM - edited 14-07-2025 11:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Internet contact failed abut 5 - 10 minutes ago where I am. Problem seems to be with Cloudflare DNS servers/network.
Had to revert PC's IPv4 DNS Server address to 'Automatic' and reboot. This seems to have cleared the problem. Either that or Cloudflare DNS problem was a temporary glitch.
Re: Internet issue
14-07-2025 11:35 PM - edited 14-07-2025 11:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Follow on from above. I seem unable to contact the Plusnet Gateway or DNS servers using ping (currently both working OK) - this is rather annoying, how would I test if they are contactable or not for test purposes?
The only one I am getting reliable ping returns from are Google DNS servers - still getting erratic returns from Cloudflare DNS.
Re: Internet issue
15-07-2025 7:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@pvmb It is possible/likely these servers are set not to respond to ping requests.
Re: Internet issue
15-07-2025 7:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@jab1 absolutely correct!. I don't think the gateways have ever responded to ping, and the PN DNS servers were modified some while ago not to.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Internet issue
15-07-2025 8:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
...So we are rather stuck with random suck it and see when it comes to diagnosing any network issues?
Interestingly, I see a website I know that recently changed to being hosted via Cloudflare servers (Bot issues) is in trouble again this morning.
Re: Internet issue
15-07-2025 9:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cloudflare DNS Outage Disrupts Access for Thousands Globally
https://www.fixyanet.com/2025/07/cloudflare-dns-outage-disrupts-access.html
Cloudflare DNS Outage Disrupts Access for Thousands Globally
"So here’s something that caught a lot of people off guard recently — if your internet suddenly felt broken or certain websites stopped working for you, you weren’t alone. There was a major disruption caused by Cloudflare, and it’s been affecting thousands of users all over the globe."
Should be fixed now.
Re: Internet issue
15-07-2025 11:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There is also mtr (my trace route) with similar options.
both allow to traceroute using TCP or UDP
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page