Internet goes on and off every 5 mins
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- Re: Internet goes on and off every 5 mins
Internet goes on and off every 5 mins
14-12-2010 3:21 PM
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It keeps happening.
Help mEH!
Cheers
Re: Internet goes on and off every 5 mins
14-12-2010 3:43 PM
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Dont know if this helps i did some test thing on my router page
ADSL BER Test - Result
The ADSL BER test completed successfully.
Tested Time 20
Total Transferred Bits 59841408
Total Error Bits 111219
Error Ratio 1.86e-03
good bad? help
Re: Internet goes on and off every 5 mins
14-12-2010 3:49 PM
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Do you have another router to try
Also what are the stats - speed, attenuation, noise margin
Re: Internet goes on and off every 5 mins
14-12-2010 3:50 PM
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Line Mode ADSL2+ Line State Show Time
Line Power State L0 Line Up Time 00:00:08:21
Line Coding Trellis On Line Up Count 1
Statistics Downstream Upstream
Line Rate 4685 Kbps 156 Kbps
Noise Margin 6.5 dB 15.0 dB
Line Attenuation 53.0 dB 29.1 dB
Output Power 0.0 dBm 12.0 dBm
MSGC (number in overhead channel data) 60 12
B (number of bytes in Mux Frame) 142 6
M (number of Mux Frames in FEC Frame) 1 16
T (Mux Frames over sync bytes) 1 3
R (number of check bytes in FEC Frame) 10 8
S (ratio of FEC over PMD Frame length) 0.9699 21.8182
L (number of bits in PMD Frame) 1262 44
D (interleaver depth) 32 1
Delay 7 msec 5 msec
Super Frames 31336 31334
Super Frame Errors 4690 0
RS Words 2068240 133169
RS Correctable Errors 120354 0
RS Uncorrectable Errors 256195 0
HEC Errors 1737 2
OCD Errors 297 0
LCD Errors 0 0
ES Errors 0 0
Re: Internet goes on and off every 5 mins
14-12-2010 3:58 PM
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We need to take this systematically
Disconnect everything from the telephone system except your phone then try the quiet line test - dial 17070 option 2 - Is there any noise - crackles etc,
Try the router in the test socket with nothing else connected and report the stats
Re: Internet goes on and off every 5 mins
14-12-2010 4:01 PM
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brb
Re: Internet goes on and off every 5 mins
14-12-2010 4:13 PM
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Here are the stats after doing what you said.
Line Mode ADSL2+ Line State Show Time
Line Power State L0 Line Up Time 00:00:01:36
Line Coding Trellis On Line Up Count 2
Statistics Downstream Upstream
Line Rate 5203 Kbps 551 Kbps
Noise Margin 6.3 dB 11.0 dB
Line Attenuation 52.0 dB 28.4 dB
Output Power 0.0 dBm 13.0 dBm
MSGC (number in overhead channel data) 60 10
B (number of bytes in Mux Frame) 158 12
M (number of Mux Frames in FEC Frame) 1 16
T (Mux Frames over sync bytes) 1 6
R (number of check bytes in FEC Frame) 12 14
S (ratio of FEC over PMD Frame length) 0.9716 11.9195
L (number of bits in PMD Frame) 1408 149
D (interleaver depth) 32 2
Delay 7 msec 5 msec
Super Frames 5943 5941
Super Frame Errors 11 43
RS Words 392246 25249
RS Correctable Errors 12269 34
RS Uncorrectable Errors 295 0
HEC Errors 9 0
OCD Errors 1 0
LCD Errors 0 0
ES Errors 0 0
Re: Internet goes on and off every 5 mins
14-12-2010 4:16 PM
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Re: Internet goes on and off every 5 mins
14-12-2010 4:19 PM
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Can you describe what you have connected to the phone line and how
Also can you leave the computer in the test socket and see if the problem is fixed.
If you need a phone you can connect it to the filter in the test socket but if possible leave it disconnected for a while
PS Speed tests are irrelevant we are trying to find out what has mucked up your connection
Re: Internet goes on and off every 5 mins
14-12-2010 4:22 PM
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Re: Internet goes on and off every 5 mins
14-12-2010 4:29 PM
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Re: Internet goes on and off every 5 mins
14-12-2010 4:39 PM
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Re: Internet goes on and off every 5 mins
14-12-2010 4:46 PM
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The last speeds were they from the test socket or the front plate of the master socket
Do you have a phone connected at present
Do you have a digital camera or phone with a camera.
If so can you photograph the white box at the end of the broadband cable and attach the picture to a post using the Additional Options link
Re: Internet goes on and off every 5 mins
14-12-2010 10:30 PM
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Its been on constant for 4 hours now no problems, it cant be my side or any equipment i have, its got to be your selves or people at my exchange faffing about.
can some one check my account and see if im getting the right speeds sync etc?
Cheers
Re: Internet goes on and off every 5 mins
15-12-2010 11:34 AM
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Your router is not showing sync at the moment. Have you had it switched off?
Jojo
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