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Installing Broadband into a property not on the Royal Mail postal database

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JohnP2
Dabbler
Posts: 22
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Registered: ‎12-10-2017

Installing Broadband into a property not on the Royal Mail postal database

I have been tasked by my son to find out how his local church can get broadband installed.

When his local Churches enquired about a Phone/Broadband line they were told that they don't have a postal address on the Royal Mail database. Churches  will have a parochial office nearby (Possibly the vicarage) where letters are received.  

This must be a common occurrence for businesses that have a mailing address and a secondary office located elsewhere.

 

Perhaps someone with experience of this problem can help.

 

JohnP 

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Gandalf
Community Gaffer
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Re: Installing Broadband into a property not on the Royal Mail postal database

In theory you should be able to manually enter the address when signing up via plus.net although things may be easier if the address is registered with Royal Mail first.

Have you tried reporting this to Royal Mail here?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
JohnP2
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Posts: 22
Thanks: 1
Registered: ‎12-10-2017

Re: Installing Broadband into a property not on the Royal Mail postal database

Thank you Gandalf,

I believe this is a common problems for most churches and not just this church.

Churches don't have a letterbox as such and all mail  is automatically redirected to a
parochial office or vicarage.  I think we have the same problem with  the heritage  railway I volunteer for,

our far end station & workshops  which has the postcode of the large business next door and not 
one of our own.  Automated systems are so wonderful.

 

JohnP

 

 

Baldrick1
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Re: Installing Broadband into a property not on the Royal Mail postal database

Fix

@JohnP2 

Putting my local church in here gives me the address, post code and UPRN. I would hope that that was sufficient https://www.findmyaddress.co.uk/search

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