cancel
Showing results for 
Search instead for 
Did you mean: 

Hub two box flashing orange

Nichouse
Hooked
Posts: 6
Registered: ‎24-06-2023

Hub two box flashing orange

Hello, I have tried all the recommended guidance available on the website to try to reconnect to broadband but the hub is still flashing orange and not connecting
6 REPLIES 6
jab1
Legend
Posts: 17,432
Thanks: 5,678
Fixes: 260
Registered: ‎24-02-2012

Re: Hub two box flashing orange

@Nichouse I understood you had succeeded in connecting yesterday  - is this a recurrence?

John
Nichouse
Hooked
Posts: 6
Registered: ‎24-06-2023

Re: Hub two box flashing orange

This is the first time it's happened since we got the hub, which was about 2 months ago. Had some trouble setting it up but since it has been working fine
RealAleMadrid
Aspiring Hero
Posts: 2,751
Thanks: 1,426
Fixes: 59
Registered: ‎07-07-2009

Re: Hub two box flashing orange

Deleted

Nichouse
Hooked
Posts: 6
Registered: ‎24-06-2023

Re: Hub two box flashing orange

Yes, there was no issue with it yesterday
jab1
Legend
Posts: 17,432
Thanks: 5,678
Fixes: 260
Registered: ‎24-02-2012

Re: Hub two box flashing orange

You are correct, @RealAleMadrid  - I misread the original post(s) date. Embarrassed

@Nichouse It sounds like you have lost connection somehow. This really needs Plusnet investigation, but unfortunately, it is a lonh weekend, and staff response is very thin at such times.

John
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,950
Thanks: 1,561
Fixes: 480
Registered: ‎01-01-2012

Re: Hub two box flashing orange

Hi @Nichouse 

I can see you spoke with us on the phone and all is okay now.

Let us know if you have any further issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team