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How to I get a FREEPOST envelope to return router to Plusnet please

Bakerk1
Newbie
Posts: 2
Registered: ‎11-05-2020

How to I get a FREEPOST envelope to return router to Plusnet please

I have an old plusnet router for recycling - how to I get a FREEPOST envelope please to return.  Many thanks

3 REPLIES 3
wakeman
Aspiring Pro
Posts: 264
Thanks: 58
Fixes: 3
Registered: ‎20-04-2020

Re: How to I get a FREEPOST envelope to return router to Plusnet please

@Bakerk1 

Welcome to the forums.

Not sure its a freepost return, but go to this plusnet webpage for how to return your old router.

https://www.plus.net/help/broadband/returns/

Alex
Community Veteran
Posts: 5,500
Thanks: 879
Fixes: 13
Registered: ‎05-04-2007

Re: How to I get a FREEPOST envelope to return router to Plusnet please

Hopefully a member of staff will pick this up.

I believe PlusNet can send you a returns bag for it, though I am not 100% as I have never had to do this before.

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: How to I get a FREEPOST envelope to return router to Plusnet please

Hey @Bakerk1

I've popped one in the post for you - should arrive within the next 3-5 working days. 

 

Thanks.