cancel
Showing results for 
Search instead for 
Did you mean: 

How long to wait

samnapper87
Newbie
Posts: 2
Registered: ‎11-08-2023

How long to wait

Received the "Your fibre broadband ready to go" email and text at 7.12am.

11.00, router light has got no further than orange flashing (trued plugging into the openr3ach socket as well as normal phone sockets.)

Do I need to wait to midnight still, despite ahving received the above email?
2 REPLIES 2
jab1
Legend
Posts: 17,624
Thanks: 5,752
Fixes: 265
Registered: ‎24-02-2012

Re: How long to wait

@samnapper87 Your Hub should be plugged into the Master socket, either directly (if it is a filtered one), or via a 'dangly' filter if not.

It can take up to 23.59 of your 'go live' date for all the systems to line up, but is usually earlier.

John
samnapper87
Newbie
Posts: 2
Registered: ‎11-08-2023

Re: How long to wait

Thanks for the advice re master socket, appreciate that 👍 Worked not long after I moved it through!