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How long to re-provision to ADSL2 (21CN)?

faulknerm88
Grafter
Posts: 87
Registered: ‎15-06-2011

Re: How long to re-provision to ADSL2 (21CN)?

I had to manually request the change though, it's not part of any bulk process for the entire exchange (so far as I'm aware), which leads me to believe mine is manual also?
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: How long to re-provision to ADSL2 (21CN)?

Hi guys,
Quote from: Joanne
The lead time for an order placed via our internal systems will typically be 14 days. You may have seen instances on here where we have placed a manual order, which completes in about 7 days. Typically, manual orders won't be placed as they take more time and require placing a step-by-step order on our suppliers website.

Just to clear that up.
Jojo Smiley