I was originaly scheduled to be moved across from Plusnet to EE on 24/08/26. However this was put on hold as my email address was not transferred to Greenby at that time (it's an ancient .ic24 domain). It's the end of October and the email and domain have now successfully been migrated, so when is the account due to be moved to EE?
I have tried phoning PlusNet but I just get put on hold for 30 minutes with awful 'music' and end up giving up. Now, this never used to happen - previously it was always the case I could get through to a human within 5 minutes.
Is there anyway I can speak or chat to an actual human being about my account and when the migration is actually due to happen, because currently I have just been left in limbo.
Thanks!
