Fibre

[#1]

Thinking of switching to Plusnet but need to be absolutely sure. I don't live in an area where full fibre is not available. However, I need at least a connection that does not involve a phone line. Plusnet says Fibre is available in my post code - but does this really mean I don't need a phone line? I can live without a phone line but I work from home and therefore need Internet.

[#2]

@TAS2201 Your message is not entirely clear, but if you can post a screenshot of the result of this link, we may beable to assist. https://www.broadbandchecker.btwholesale.com/#/ADSL

[#3]

OK thank you. I have a phone line that runs through some trees (not sure who owns these trees). My broadband keeps on getting disrupted because of this so I'm looking for a broadband that is totally independent on this phone line. Will a fibre broadband be applicable or do I need a full fibre? Full fibre is not available in my postcode.

[#4 · Accepted solution]

Plusnet says Fibre is available in my post code - but does this really mean I don't need a phone line? I can live without a phone line but I work from home and therefore need Internet. 

The product called Fibre isn't true fibre, its Fibre as far as the local cabinet, but still uses the copper phone line from there to the house, it just doesnt include a phone service. Full fibre installs a new connection in true fibre from the local distribution pole to the house.

[#5]

Ah, a totally different angle. If, as I suspect your connection is overhead, rather than underground, you actually need to get the tree problem sorted - even Full Fibre is delivered over a cable, which, if it was available to you. would follow the same route.

[#6]

If you can reply to @jab1's post it will tell us if you are able to get full fibre, FTTC 'fibre' or both.

When you write 'landline' are you referring to a traditional landline telephone, rather than just the landline? ‘Landline’ refers to a physical connection to your property as opposed to a wireless link.

If so, a traditional landline telephone service through your local telephone exchange is no longer available as a new connection on either service. There are ways to retain your landline telephone number but this is now an add on to your Internet connection. Does this answer your question?

The actual connection to your house is either the existing copper cable ‘landline’, which has no telephone service or for full fibre with a new fibre physical connection, or ‘fibre landline’. Neither comes with a telephone service as standard.

[#7]

OK that makes sense. It is overhead. The tree is very much a grey area between between the council and my neighbor. I remember Open Reach visiting 10 years ago to cut a few branches and moved the cables but trees grow so. Anyway, I may still move to plusnet. Thank you.

[#8]

@TAS2201 As I have said, to eliminate your problem, whichever ISP you are with, the trees need pruning to resolve your problem.