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Fibre installed but not activated
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Fibre installed but not activated
17-05-2011 7:34 PM
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Hi
Sorry to bother you...
BT installed everything early this afternoon, for 40mps fibre, but it is still not activated.... how long till i get activation?
thanks
Sorry to bother you...
BT installed everything early this afternoon, for 40mps fibre, but it is still not activated.... how long till i get activation?
thanks
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Re: Fibre installed but not activated
17-05-2011 8:06 PM
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It does not need activating... you use the same login details as previously in the plusnet supplied router (which you connect to the BT supplied VDSL modem). Just set up the WAN port to use PPPoE and enter your details.
Unless you are referring to getting the faster speed due to still having your old IP profile... this will be sorted out in a day or so when BT tell Plusnet the installation is completed.
Unless you are referring to getting the faster speed due to still having your old IP profile... this will be sorted out in a day or so when BT tell Plusnet the installation is completed.
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Re: Fibre installed but not activated
17-05-2011 9:17 PM
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Mine's coming to be installaed tomorrow, router is already pre-set up by moi.
How will I get line details and statistics seen as the router has no modem built in, and as far as I'm aware the modem has no GUI interface.
How will I get line details and statistics seen as the router has no modem built in, and as far as I'm aware the modem has no GUI interface.
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Re: Fibre installed but not activated
17-05-2011 10:17 PM
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Its not possible to get any line stats from a FTTC/FTTP connection with the set-up BT use.
All you can see is your sync rate on the BT speed test
All you can see is your sync rate on the BT speed test
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Re: Fibre installed but not activated
18-05-2011 7:56 AM
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You can't see the sync speed, it's the IP profile it shows. The sync speed would be higher (maximum 40000). Maximum IP profile is 38717. AFAIK nobody has come up with a way for the end user to get the sync speed.
Sorry, just noticed the PUG signature - I'm sure you know all that
Sorry, just noticed the PUG signature - I'm sure you know all that
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Re: Fibre installed but not activated
18-05-2011 9:19 AM
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There are now a few routers available now that implement VDSL+ so can be used to replace the VDSL Modem + Router combination with a single box.
If you go this way then you do have access to the sync information and they do work on FTTC/Infinity - whether it's allowed by BT is another matter...
If you go this way then you do have access to the sync information and they do work on FTTC/Infinity - whether it's allowed by BT is another matter...
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Re: Fibre installed but not activated
18-05-2011 9:24 AM
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HI andyb2612,
There's a problem activating the new profile at the moment, We'll keep you updated as soon as we have more information.
Jojo
There's a problem activating the new profile at the moment, We'll keep you updated as soon as we have more information.
Jojo
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