Excruciatingly low speeds.
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Excruciatingly low speeds.
01-07-2016 1:07 AM
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Hi, Recently I have been getting speeds on under 2mb download (average around 0.7mb) and even lower upload speeds.
I normally get around 12mb+ download.so I am totally perplexed as to why this is occuring. Here are a few router stats.
Upstream | Downstream | |
---|---|---|
Current Rate (Kbps) | 1056 | 15704 |
Max Rate (Kbps) | 1060 | 15916 |
SNR Margin (dB) | 7.4 | 12.4 |
Line Attenuation (dB) | 3.5 | 16.5 |
Errors (Pkts) | 0 | 0 |
I know that isn't a lot to go on, but let me know any more information you need and I will provide it!
Thank you!
Re: Excruciatingly low speeds.
01-07-2016 7:07 AM
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Hey there. Sorry to hear you're experiencing slow speeds. I've looked into your account and I'm not finding any issues. Are you connecting over wireless?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Excruciatingly low speeds.
01-07-2016 12:22 PM
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Yes all devices are via wireless.
My laptop/computer seem fine now however my xbox one is still getting very low speeds (less than 1mb).
Re: Excruciatingly low speeds.
01-07-2016 5:17 PM
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Here's a guide about wireless connectivity:
http://www.plus.net/help/broadband/getting-the-best-wifi-signal/
Let us know how you get on or if it's no better via Ethernet.
If this post resolved your issue, please click the 'This fixed my problem' button
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