Email authentication - sporadic requests for password...
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Re: Email authentication - sporadic requests for password...
07-06-2009 9:00 PM
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220 relay.plus.net ESMTP Exim Sun, 07 Jun 2009 20:56:16 +0100
ehlo relay
250-pih-relay06.plus.net Hello relay [84.92.0.48]
250-SIZE 104857600
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
auth login
334 VXNlcm5hbWU6
*******************
334 UGFzc3dvcmQ6
*******************
235 Authentication succeeded
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Email authentication - sporadic requests for password...
09-06-2009 7:53 AM
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A solution please!
Re: Email authentication - sporadic requests for password...
09-06-2009 8:02 PM
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I have just started having exactly the same problem as MarkRL - using SMTP authentication while on my home Plusnet connection, I am repeatedly asked for my account password and email sending eventually has to be cancelled, but then works when SMTP auth is disabled.
I am also using an Asus Eee 901 laptop with Eeebuntu 2.0 and Thunderbird.
Regards,
Larry W
Re: Email authentication - sporadic requests for password...
09-06-2009 9:50 PM
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Here as well.
Fine this morning but its got persistantly more insistant
Re: Email authentication - sporadic requests for password...
09-06-2009 10:34 PM
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Re: Email authentication - sporadic requests for password...
09-06-2009 11:52 PM
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Thanks for highlighting the issue though.
Re: Email authentication - sporadic requests for password...
10-06-2009 8:46 AM
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Chris
Re: Email authentication - sporadic requests for password...
10-06-2009 8:49 AM
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As for the authentication probably meant it will start to be looked at this morning, not fixed..
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Email authentication - sporadic requests for password...
10-06-2009 8:51 AM
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Cheers,
Chris
Re: Email authentication - sporadic requests for password...
10-06-2009 8:52 AM
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Quote from: cuke2u I also cannot get into webmail and I'm getting this "ERROR: : Connection dropped by IMAP server"
I'm getting this today on webmail and I keep getting the password rejected for downloading mail.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Email authentication - sporadic requests for password...
10-06-2009 8:54 AM
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Re: Email authentication - sporadic requests for password...
10-06-2009 9:01 AM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Email authentication - sporadic requests for password...
10-06-2009 9:17 AM
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Re: Email authentication - sporadic requests for password...
10-06-2009 9:26 AM
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Quote from: Jameseh It may or may not be related, but one of our mail servers was refusing connections earlier. It's one of 20 odd, so shouldn't really cause any issues.
Quote from: Bob Nothing overly conclusive but the following graphing polls a single account every 600 seconds or so and that hasn't reported any failures over recent days. I've checked the response graphs for the collection servers and they seem OK but wouldn't really be indicative of widespread authentication failures. It would help if you could make a note of the time each failure happened and what mailbox it affected as we might be able to ascertain something from the server logs.
How do you know that that graph test isn't hitting the same server every time? In an extreme case there could be 19 broken servers and your graph could still show that everything is tickety boo. Surely you should be running one graph for each server using the internal IP and not going through the load balancers, plus a graph on the outside of the load balances to monitor their performance.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Email authentication - sporadic requests for password...
10-06-2009 9:29 AM
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"We are currently experiencing a routing problem affecting one of our core data centres in Sheffield.
This is causing problems for customers attempting to access our websites, their email accounts or their hosted webpages/FTP server space. It is also affecting access to internal systems for our support centre.
Internet connectivity and DNS should not be affected.
Our engineers are onsite working to restore service and further details will be provided as they become available.
Sorry for any problems this is causing you.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
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