EE??

[#1]

Just had an email from Plusnet - I'll be moved to EE for broadband and phone, or, I can stay with Plusnet if I switch to a broadband only contract. If I don't let them know within 30 days, I'll be moved to EE anyway.

I already have a broadband only contract. Why don't they know this?

[#2]

I suppose Pnet thinks you may want phone as well, as some folk get very cross if they're cut off. If you don't want a phone then I would think it best to give them a call. EE is PN parent network but no difference in service but it costs more!

[#3]

@Dalesman 

I already have a broadband only contract

Do you have phone with someone else e.g BT ?

[#4]

Longliner, why would Plusnet think I may want a phone when I've already switched from phone and broadband to broadband only? 
It seems I'll have to call them to remind them I don't have a landline and don't want to switch to EE.

[#5]

MisterW - no. Landline use dwindled to nothing and simply became an unnecessary extra cost.

[#6]

@Dalesman in that case , I'm confused why you've got the email. AFAIK the email is only going to customers with phone & broadband accounts. I'm going to escalate this to try and find out why you've got the email. 

[#7]

@MisterW  Just to avoid any doubt, I've checked our package confirmation.

"Remember, your new service does not include a home phone"

(Tried to copy paste from Plusnet's email but the forum software doesn't appear to allow it).