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Dsl light on but no internet

Greggus44
Hooked
Posts: 5
Thanks: 2
Registered: ‎04-02-2023

Dsl light on but no internet

Since the early hours of this morning my Internet has been down , I've got a dsl connection according to the router , the phone line seems OK.

I did the text message thing and got a reply saying the line is ok, I've rebooted the router , power cycled the router, disconnected all devices and did the previous and nothing gets it back.

 

I'm not using a plus et router I'm using a draytek vigor 2862.

 

Is there anything else I can check?

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,359
Thanks: 5,285
Fixes: 379
Registered: ‎30-07-2007

Re: Dsl light on but no internet

What does the (WAN) log say ?

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Greggus44
Hooked
Posts: 5
Thanks: 2
Registered: ‎04-02-2023

Re: Dsl light on but no internet

Logging wasn't switched on doh!
Baldrick1
Moderator
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Posts: 11,462
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Registered: ‎30-06-2016

Re: Dsl light on but no internet

@Greggus44  Have you double checked that your settings are correct: https://www.plus.net/help/broadband/broadband-connection-settings/

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Greggus44
Hooked
Posts: 5
Thanks: 2
Registered: ‎04-02-2023

Re: Dsl light on but no internet

Yep all good

Greggus44
Hooked
Posts: 5
Thanks: 2
Registered: ‎04-02-2023

Re: Dsl light on but no internet

Sorted spotted in one of the settings it was connecting the disconnecting and getting an error login details wrong , I tried to log into plusnet and same thing so reset the password and boom im back in.