Dsl light on but no internet
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Dsl light on but no internet
04-02-2023 11:07 AM
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Since the early hours of this morning my Internet has been down , I've got a dsl connection according to the router , the phone line seems OK.
I did the text message thing and got a reply saying the line is ok, I've rebooted the router , power cycled the router, disconnected all devices and did the previous and nothing gets it back.
I'm not using a plus et router I'm using a draytek vigor 2862.
Is there anything else I can check?
Re: Dsl light on but no internet
04-02-2023 11:18 AM
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What does the (WAN) log say ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Dsl light on but no internet
04-02-2023 11:34 AM - edited 04-02-2023 11:34 AM
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Re: Dsl light on but no internet
04-02-2023 11:39 AM
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@Greggus44 Have you double checked that your settings are correct: https://www.plus.net/help/broadband/broadband-connection-settings/
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Re: Dsl light on but no internet
04-02-2023 11:46 AM
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Yep all good
Re: Dsl light on but no internet
04-02-2023 12:05 PM
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Sorted spotted in one of the settings it was connecting the disconnecting and getting an error login details wrong , I tried to log into plusnet and same thing so reset the password and boom im back in.
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