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Dropping out again..

patti
Grafter
Posts: 181
Thanks: 9
Registered: ‎25-01-2015

Dropping out again..

Hi,

I reported a fault a couple of weeks ago about my internet dropping out frequently. I was advised by customer services it had been identified as an outside fault and was now fixed. It has been ok for a few days but today the fault has appeared again and already dropped out 3 times in the last couple of hours.

Can someone look into this again please?

Thank you.

3 REPLIES 3
patti
Grafter
Posts: 181
Thanks: 9
Registered: ‎25-01-2015

Re: Dropping out again..

Can someone from CS please get back to me .. this is happening every day again now.

jab1
The Full Monty
Posts: 22,729
Thanks: 7,938
Fixes: 334
Registered: ‎24-02-2012

Re: Dropping out again..

@patti It will probably be quicker to report the fault via: https://www.plus.net/help/report-a-problem/

John
patti
Grafter
Posts: 181
Thanks: 9
Registered: ‎25-01-2015

Re: Dropping out again..

Thank you Jab.