'Do Us Proud' ?
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Re: 'Do Us Proud' ?
08-09-2017 10:53 AM
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Because the thread is marked "fixed" the staffers may not pick up your last remarks -suggest you pm JonoH as suggested earlier.
Re: 'Do Us Proud' ?
08-09-2017 10:56 AM
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@Gandalf - can you catch please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: 'Do Us Proud' ?
08-09-2017 5:24 PM
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if I knew how to I might.....it'll be fine
don't worry
Re: 'Do Us Proud' ?
12-09-2017 2:04 PM
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Jono's on annual leave for about a further 10 days.
I've put the refund through now myself, sorry that this wasn't done sooner.
The amount can be found here
Re: 'Do Us Proud' ?
12-09-2017 4:50 PM
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Re: 'Do Us Proud' ?
12-09-2017 4:52 PM
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