Do Plusnet have a non full fibre broadband package?

[#1]

I would suggest that an attachment, via the 'paper clip' would be a better idea.

[#2]

Sorry, I'm a tech dinosaur.. don't have the paperclip available (using an Android phone)

[#3]

In that case, you need to select the desktop site. Which browser are you using?

[#4]

Chrome

[#5]

Don't use that one, but does it have three dots or lines towards the top? If so click it and 'select desktop site'.

[#6]

Loaded the web version, found my screenshot but won't upload the image..

[#7]

click the paper clip and follow the prompts.

[#8]

Try this? 😁

Moderators Note: Attachment removed as it contained personal information

[#9]

Can a mod remove the attachment. Has personal information in it.

[#10]

So FTTP is available, and you are on a Fibre Priority exchange.

[#11]

So it does - hadn't noticed. @mystreet1 

[#12]

@jab1 

As the OP stated in post #9

What we need to see is what it says to the right of the Checker

Brian

[#13]

The rest of the screen shot 

Moderators Note: Attachment removed as it contained information 

[#14]

@Barking1234, please try to remove the images. They have your telephone number in them

[#15]

I no longer use that phone number