Dns seems high
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Re: Dns seems high
03-10-2013 4:09 PM
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Quote from: 30FTTC06
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.58/0.59/0.60/0.01/0
212.159.6.9 17.50/264.92/1250.34/492.71/0
212.159.6.10 17.77/310.92/1481.76/585.42/0
I think PlusNet were just trying to outdo you with their numbers yesterday, but they went the wrong way by mistake!
Pretty impressive attempt, though.
You may have converted me to Unbound, 30FTTC06. I installed it on a Linux laptop at lunchtime to have a play with. Did you know it can do something similar to the cache refresh thing npr likes about Acrylic too? Just add this to the conf file:
prefetch: yes
Tested ns_bench a little bit too re. the above-noted extra latency. I think it's actually nothing to do with PlusNet, the exchange or my connection - it seems to be introduced by Cygwin, in fact, when I run it under Windows (as I not infrequently do if that happens to be convenient). No difference in ping between the two platforms, but the ns_bench results are consistently 2 or 3 ms higher when running it via Cygwin than under Linux. Doesn't matter particularly, just so long as we're comparing like with like. If cached name resolution time goes up from 6 to 310 ms, it isn't the 3ms Cygwin latency that anybody's going to be concerned with!
Anyway, this is what PlusNet's servers look like from here with ns_bench on Linux this afternoon:
[tt]Nameserver Response Time (ms)
min avg max stdev retries
212.159.6.9 3.45 3.85 4.32 0.30 0
212.159.6.10 3.44 3.67 4.18 0.26 0
212.159.13.49 3.48 3.68 3.94 0.15 0
212.159.13.50 3.71 3.81 3.97 0.10 0[/tt]
No complaints there!
Oh and, just for reference, I notice they're running PowerDNS.
Re: Dns seems high
03-10-2013 4:51 PM
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Seems very good.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Dns seems high
04-10-2013 1:52 PM
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Quote from: SuperZoom You may have converted me to Unbound
I can't fault it in all honesty, it does what i need it to do.
verbosity: 0
hide-identity: yes
hide-version: yes
prefetch: yes
do-ip4: yes
do-ip6: no
do-udp: yes
do-tcp: no
num-threads: 1
so-rcvbuf: 4m
so-sndbuf: 4m
cache-min-ttl: 3600
I seem to have the perfetch enabled with an older version though, i'm not 100% that it worked properly with my version, i do recall reading about a bug somewhere, it escapes me atm.
Quote from: SuperZoom ns_bench results are consistently 2 or 3 ms higher when running it via Cygwin than under Linux
What are you doing to that poor O/S? it will be confused for sure as long as it puts pay to an issue and gives you an advantage over the meek, it's gotta be a + surely.
Plusnet seem to have come good in the end, fingers crossed!, tonight will flush out any hole left in the dike now the finger has been pulled out
Quote from: vilefoxdemonofdoom I've loaded unbound too.
Seems very good.
Did you get the stats or ns_bench working on that rusty ole pc you have there yet ?
sudo unbound-control stats_noreset
Re: Dns seems high
04-10-2013 2:15 PM
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Quote from: 30FTTC06 as long as it [...] gives you an advantage over the meek
I'm just worried they may inherit the Earth long before my HTTP issue gets fixed!
Well, good luck to them - at least they won't have wasted their days at the mercy of Openreach's questionable grip on reality
Re: Dns seems high
04-10-2013 2:31 PM
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Re: Dns seems high
04-10-2013 2:54 PM
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Re: Dns seems high
04-10-2013 3:26 PM
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I'm seeing peaks of 30 atm to the dns, however, bbc.co.uk seems fabulous as normal
--- bbc.co.uk ping statistics ---
124 packets transmitted, 124 received, 0% packet loss, time 123181ms
rtt min/avg/max/mdev = 16.654/17.204/17.839/0.243 ms
--- 212.159.6.9 ping statistics ---
123 packets transmitted, 123 received, 0% packet loss, time 122189ms
rtt min/avg/max/mdev = 16.197/17.306/32.508/2.093 ms
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.81/0.88/0.96/0.06/0
212.159.6.9 28.54/29.93/32.48/1.54/0
212.159.6.10 23.90/25.24/27.10/1.12/0
212.159.13.49 29.25/30.39/31.65/0.79/0
212.159.13.50 25.40/28.07/32.49/2.39/0
208.67.222.123 17.34/17.64/18.18/0.31/0
208.67.220.123 17.20/17.57/17.79/0.22/0
208.67.220.222 17.20/17.42/17.51/0.12/0
208.67.222.222 17.22/17.62/18.16/0.31/0
8.8.8.8 22.89/23.22/23.48/0.22/0
8.8.4.4 22.94/23.19/23.56/0.21/0
4.2.2.1 16.97/17.35/17.65/0.23/0
4.2.2.6 17.05/17.25/17.36/0.11/0
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.82/0.86/0.96/0.05/0
212.159.6.9 25.86/29.39/32.93/2.75/0
212.159.6.10 26.61/27.94/29.99/1.13/0
212.159.13.49 27.70/28.62/29.58/0.70/0
212.159.13.50 26.82/27.70/29.06/0.87/0
208.67.222.123 17.21/17.65/17.98/0.30/0
208.67.220.123 17.46/17.62/18.13/0.26/0
208.67.220.222 17.08/17.29/17.67/0.21/0
208.67.222.222 16.77/17.27/17.54/0.31/0
8.8.8.8 22.53/23.01/23.64/0.37/0
8.8.4.4 22.66/23.15/23.85/0.40/0
4.2.2.1 17.36/17.58/17.77/0.15/0
4.2.2.6 17.01/17.32/17.59/0.19/0
Re: Dns seems high
04-10-2013 3:35 PM
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Quote from: 30FTTC06 Does Kelly have no wisdom for you on the issue in question? it does seem to be dragging on-'n'-on so to speak
We're investigating it as a fault. It's not anything we've seen before 😕
Ex-Broadband Service Manager
Re: Dns seems high
04-10-2013 3:39 PM
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In other news:
It's been quite rightly pointed out to me that this graph isn't much use to us. It's merely measuring the ICMP response of the load balancers that sit in front of the caching servers, not the DNS servers themselves. The load balancers only have 100Mb interfaces at the moment. We're looking to increase that though. That's what the red packet loss this morning is from (a failed attempt at upgrading the devices). Once this work is complete I strongly suspect we'll see the TBB monitor level out.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Dns seems high
04-10-2013 6:04 PM
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Quote from: Kelly
Quote from: 30FTTC06 Does Kelly have no wisdom for you on the issue in question? it does seem to be dragging on-'n'-on so to speak
We're investigating it as a fault. It's not anything we've seen before 😕
In fairness, Kelly, Dave and other PlusNet staff have been extremely good, and the tech support analyst who is dealing with the issue (who I'm not allowed to name according to forum rules, I think) is particularly excellent. It is just a bit wearing that it drags on, as you say. I would rather like to move on from it myself. But I have been forgetting that FTTP is a trial product, and you can't have a trial without the odd tribulation (which is actually very minor, in reality, if you can have such a thing as a minor tribulation!) - so it should be treated as a learning opportunity. Another engineer visit next week, hopefully.
I did wonder about that BQM for the DNS servers, Bob, but I assumed you'd been able to set it up somehow so that it did ping something meaningful. Good to know what the issues are and what's being done about them. So the servers can presumably cope with the level of query traffic quite happily - it's just a question of feeding it to them efficiently enough and down a big enough set of pipes.
Re: Dns seems high
10-10-2013 1:01 PM
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Quote from: http Planned Network Maintenance - Thursday 10th October 5.00am-6.00am
09/10/2013 @ 13:37
When's this work happening?
Early tomorrow morning, 10th October.
What does it affect?
Access to our DNS servers and CGI hosting platform.
How long will it take?
About thirty minutes.
What does the work involve?
We're performing an upgrade on our load balancing platform.
Am I likely to notice the work?
Possibly, some customers may notice some DNS issues and may have problems connecting to our CGI web hosting platform.
Re: Dns seems high
10-10-2013 9:10 PM
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test:
for i in `seq 1 50` ; do dig @212.159.13.50 community.plus.net +tries=1 ; sleep 1 ; done
extracted results:
Quote ;; Query time: 22 msec
;; connection timed out; no servers could be reached
;; Query time: 29 msec
;; Query time: 21 msec
;; connection timed out; no servers could be reached
;; Query time: 29 msec
;; Query time: 29 msec
;; connection timed out; no servers could be reached
;; Query time: 32 msec
;; Query time: 23 msec
;; Query time: 25 msec
;; Query time: 23 msec
;; Query time: 22 msec
;; Query time: 25 msec
;; Query time: 22 msec
;; Query time: 31 msec
;; Query time: 22 msec
;; Query time: 24 msec
;; Query time: 27 msec
;; Query time: 25 msec
;; Query time: 30 msec
;; Query time: 21 msec
;; Query time: 21 msec
;; Query time: 22 msec
;; Query time: 33 msec
;; connection timed out; no servers could be reached
;; Query time: 36 msec
;; Query time: 21 msec
;; Query time: 24 msec
;; Query time: 21 msec
;; Query time: 26 msec
;; connection timed out; no servers could be reached
;; Query time: 25 msec
;; Query time: 25 msec
;; Query time: 31 msec
;; connection timed out; no servers could be reached
;; Query time: 22 msec
;; Query time: 22 msec
;; Query time: 26 msec
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; Query time: 23 msec
;; Query time: 22 msec
;; Query time: 26 msec
;; Query time: 36 msec
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; Query time: 23 msec
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
ping results started just before the DNS queries:
Quote --- 212.159.13.50 ping statistics ---
200 packets transmitted, 200 received, 0% packet loss, time 199269ms
rtt min/avg/max/mdev = 19.752/27.549/90.364/12.491 ms
212.159.6.9 even worse:
Quote ;; Query time: 341 msec
;; Query time: 2033 msec
;; Query time: 575 msec
;; Query time: 1513 msec
;; Query time: 2016 msec
;; Query time: 24 msec
;; connection timed out; no servers could be reached
;; Query time: 1130 msec
;; Query time: 408 msec
;; Query time: 1264 msec
;; Query time: 1704 msec
;; connection timed out; no servers could be reached
;; Query time: 1431 msec
;; Query time: 755 msec
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; Query time: 501 msec
;; Query time: 48 msec
;; Query time: 62 msec
;; Query time: 85 msec
;; connection timed out; no servers could be reached
;; Query time: 414 msec
;; connection timed out; no servers could be reached
;; Query time: 489 msec
;; Query time: 706 msec
;; Query time: 548 msec
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; connection timed out; no servers could be reached
;; Query time: 419 msec
;; connection timed out; no servers could be reached
;; Query time: 1250 msec
;; Query time: 659 msec
;; Query time: 1303 msec
;; Query time: 1258 msec
;; Query time: 874 msec
;; connection timed out; no servers could be reached
;; Query time: 27 msec
;; Query time: 99 msec
;; Query time: 41 msec
;; Query time: 44 msec
;; Query time: 122 msec
;; connection timed out; no servers could be reached
;; Query time: 28 msec
;; Query time: 76 msec
;; connection timed out; no servers could be reached
;; Query time: 799 msec
;; connection timed out; no servers could be reached
Quote --- 212.159.6.9 ping statistics ---
200 packets transmitted, 200 received, 0% packet loss, time 199273ms
rtt min/avg/max/mdev = 20.333/24.264/38.090/3.769 ms
Re: Dns seems high
10-10-2013 10:24 PM
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Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.57/0.59/0.63/0.02/0
212.159.6.9 18.09/21.70/24.55/2.41/1
212.159.6.10 17.75/20.74/25.84/2.11/2
212.159.13.49 17.67/18.24/19.32/0.44/2
212.159.13.50 18.81/19.17/19.63/0.22/2
208.67.222.222 17.79/18.08/18.36/0.19/0
208.67.222.220 17.55/17.97/18.18/0.23/0
208.67.222.123 17.78/18.18/18.89/0.37/0
208.67.220.123 17.73/18.23/18.62/0.31/0
8.8.8.8 23.61/24.45/26.27/0.98/0
8.8.4.4 23.22/23.73/24.13/0.30/0
4.2.2.1 17.69/18.49/19.32/0.56/0
4.2.2.6 17.53/17.89/18.29/0.26/0
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.57/0.58/0.59/0.01/0
212.159.6.9 19.16/31.09/21.92/8.44/3
212.159.6.10 17.64/20.30/23.87/2.32/1
212.159.13.49 17.66/18.46/19.49/0.13/2
212.159.13.50 17.95/24.35/19.04/5.23/2
208.67.222.222 17.76/17.94/18.25/0.16/0
208.67.222.220 17.71/18.19/18.46/0.29/0
208.67.222.123 18.26/18.51/18.87/0.23/0
208.67.220.123 17.71/18.16/18.54/0.34/0
8.8.8.8 23.46/23.66/24.00/0.18/0
8.8.4.4 23.43/23.69/23.87/0.17/0
4.2.2.1 17.74/18.05/18.51/0.34/0
4.2.2.6 17.56/18.38/20.27/1.02/0
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.58/0.62/0.68/0.05/0
208.67.222.222 17.54/17.80/18.02/0.17/0
208.67.222.220 17.72/18.03/18.33/0.24/0
208.67.222.123 17.64/18.10/18.65/0.36/0
208.67.220.123 17.95/18.29/18.58/0.22/0
8.8.8.8 23.16/23.54/23.88/0.26/0
8.8.4.4 23.81/24.32/25.07/0.47/0
4.2.2.1 17.74/18.21/18.55/0.35/0
4.2.2.6 17.70/18.08/18.51/0.27/0
Nameserver Response Time (ms)
min/avg/max/stdev/retries
192.168.0.15 0.57/0.60/0.69/0.04/0
212.159.6.9 18.24/18.82/19.74/0.33/1
212.159.6.10 18.95/29.68/20.39/7.58/3
212.159.13.49 18.89/20.21/20.98/0.88/2
212.159.13.50 failed
PING 212.159.6.9 (212.159.6.9) 56(84) bytes of data.
64 bytes from 212.159.6.9: icmp_req=1 ttl=250 time=33.6 ms
64 bytes from 212.159.6.9: icmp_req=2 ttl=250 time=32.8 ms
64 bytes from 212.159.6.9: icmp_req=3 ttl=250 time=32.3 ms
64 bytes from 212.159.6.9: icmp_req=4 ttl=250 time=32.0 ms
64 bytes from 212.159.6.9: icmp_req=5 ttl=250 time=29.7 ms
64 bytes from 212.159.6.9: icmp_req=6 ttl=250 time=32.9 ms
64 bytes from 212.159.6.9: icmp_req=7 ttl=250 time=30.2 ms
64 bytes from 212.159.6.9: icmp_req=8 ttl=250 time=25.6 ms
64 bytes from 212.159.6.9: icmp_req=9 ttl=250 time=19.6 ms
^C
--- 212.159.6.9 ping statistics ---
9 packets transmitted, 9 received, 0% packet loss, time 8011ms
rtt min/avg/max/mdev = 19.634/29.906/33.670/4.296 ms
PING 212.159.6.10 (212.159.6.10) 56(84) bytes of data.
64 bytes from 212.159.6.10: icmp_req=1 ttl=250 time=18.1 ms
64 bytes from 212.159.6.10: icmp_req=2 ttl=250 time=17.6 ms
64 bytes from 212.159.6.10: icmp_req=3 ttl=250 time=16.9 ms
64 bytes from 212.159.6.10: icmp_req=4 ttl=250 time=17.3 ms
64 bytes from 212.159.6.10: icmp_req=5 ttl=250 time=17.4 ms
64 bytes from 212.159.6.10: icmp_req=6 ttl=250 time=16.7 ms
64 bytes from 212.159.6.10: icmp_req=7 ttl=250 time=19.0 ms
^C
--- 212.159.6.10 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6010ms
PING 212.159.13.49 (212.159.13.49) 56(84) bytes of data.
64 bytes from 212.159.13.49: icmp_req=1 ttl=250 time=17.4 ms
64 bytes from 212.159.13.49: icmp_req=2 ttl=250 time=19.6 ms
64 bytes from 212.159.13.49: icmp_req=3 ttl=250 time=16.8 ms
64 bytes from 212.159.13.49: icmp_req=4 ttl=250 time=17.6 ms
64 bytes from 212.159.13.49: icmp_req=5 ttl=250 time=16.9 ms
64 bytes from 212.159.13.49: icmp_req=6 ttl=250 time=17.4 ms
64 bytes from 212.159.13.49: icmp_req=7 ttl=250 time=17.1 ms
^C
--- 212.159.13.49 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6007ms
rtt min/avg/max/mdev = 16.807/17.589/19.673/0.896 ms
PING 212.159.13.50 (212.159.13.50) 56(84) bytes of data.
64 bytes from 212.159.13.50: icmp_req=1 ttl=250 time=17.4 ms
64 bytes from 212.159.13.50: icmp_req=2 ttl=250 time=16.9 ms
64 bytes from 212.159.13.50: icmp_req=3 ttl=250 time=17.3 ms
64 bytes from 212.159.13.50: icmp_req=4 ttl=250 time=17.1 ms
64 bytes from 212.159.13.50: icmp_req=5 ttl=250 time=17.6 ms
64 bytes from 212.159.13.50: icmp_req=6 ttl=250 time=17.6 ms
64 bytes from 212.159.13.50: icmp_req=7 ttl=250 time=17.9 ms
^C
--- 212.159.13.50 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6009ms
rtt min/avg/max/mdev = 16.953/17.455/17.957/0.326 ms
PING 212.159.6.9 (212.159.6.9) 56(84) bytes of data.
64 bytes from 212.159.6.9: icmp_req=1 ttl=250 time=30.4 ms
64 bytes from 212.159.6.9: icmp_req=2 ttl=250 time=29.9 ms
64 bytes from 212.159.6.9: icmp_req=3 ttl=250 time=29.7 ms
64 bytes from 212.159.6.9: icmp_req=4 ttl=250 time=32.0 ms
64 bytes from 212.159.6.9: icmp_req=5 ttl=250 time=27.9 ms
64 bytes from 212.159.6.9: icmp_req=6 ttl=250 time=18.5 ms
64 bytes from 212.159.6.9: icmp_req=7 ttl=250 time=18.9 ms
^C
--- 212.159.6.9 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6008ms
rtt min/avg/max/mdev = 18.594/26.808/32.067/5.216 ms
PING bbc.co.uk (212.58.251.195) 56(84) bytes of data.
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=1 ttl=119 time=19.2 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=2 ttl=119 time=18.5 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=3 ttl=119 time=17.7 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=4 ttl=119 time=19.0 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=5 ttl=119 time=18.0 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=6 ttl=119 time=18.6 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=7 ttl=119 time=17.7 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=8 ttl=119 time=17.6 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=9 ttl=119 time=18.3 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=10 ttl=119 time=17.7 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=11 ttl=119 time=18.2 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=12 ttl=119 time=18.3 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=13 ttl=119 time=17.8 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=14 ttl=119 time=18.2 ms
64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=15 ttl=119 time=19.4 ms
^C64 bytes from www-vip.telhc.bbc.co.uk (212.58.251.195): icmp_req=16 ttl=119 time=18.7 ms
--- bbc.co.uk ping statistics ---
16 packets transmitted, 16 received, 0% packet loss, time 15023ms
rtt min/avg/max/mdev = 17.697/18.352/19.477/0.561 ms
Re: Dns seems high
11-10-2013 9:58 AM
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Ex-Broadband Service Manager
Re: Dns seems high
11-10-2013 11:06 AM
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Quote from: ejs
Quote from: http Planned Network Maintenance - Thursday 10th October 5.00am-6.00am
09/10/2013 @ 13:37
When's this work happening?
Early tomorrow morning, 10th October.
What does it affect?
Access to our DNS servers and CGI hosting platform.
How long will it take?
About thirty minutes.
What does the work involve?
We're performing an upgrade on our load balancing platform.
Am I likely to notice the work?
Possibly, some customers may notice some DNS issues and may have problems connecting to our CGI web hosting platform.
This work didn't go ahead. We've a diagnosis case open with the vendor to try and get to the bottom of things. Until the work's complete, there's the potential for congestion on the Telehouse North links.
Bob Pullen
Plusnet Product Team
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