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Delayed Order

Posts: 1
Thanks: 1
Registered: ‎08-09-2022

Delayed Order

I received a text message saying my broadband order is delayed and to ring for further details but have been on hold for over an hour each time trying to speak to someone. Could someone please give more details? I need Internet for work and am paying a fortune for hotspots so could really do with my broadband ASAP. Thanks
Community Gaffer
Community Gaffer
Posts: 26,413
Thanks: 10,068
Fixes: 1,578
Registered: ‎21-04-2017

Re: Delayed Order

Hi there,

Apologies firstly for the delayed response and how long you've had to wait to speak to us.

I can confirm your broadband's due to go live on the 22nd September anytime by midnight. 

Let me know if you have further issues or there's anything else you'd need help with. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi