Connection fault.

[#1]

Frustrating weekend, problem started last night when we lost connection
and it didn't return until this morning.Since then I keep losing connection
sometimes after 5 minutes sometimes longer.Speed has also dropped from
0.9 to 0.24. Virtually unusable at the moment.Please help.

[#2]

I suggest following though the advice on this dropping connection troubleshooting page. If that advice doesn't help fix the problem raise a fault using the Broadband Troubleshooter which carries out some automated tests on your line before submitting a fault ticket to the Plusnet faults team. Don't worry if these tests report 'no fault found', the faults team have more detailed tests in their armoury.

[#3]

Hi chippie,
Sorry to hear about these problems. Did you change anything at all about your set up on the 10th as you had a solid 5 day long connection up to that point. Since then your connection is dropping out frequently and that has caused the speeds to decrease as a result.
Could you please report this here: https://portal.plus.net/apps/kbdfaults then reply back to the thread and I'll look further into that for you.

[#4]

NB Change setup includes changes to anything plugged in to ANY phone socket, not just your router/PC setup.