Connection drop once again
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Connection drop once again
09-11-2011 12:39 PM
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Can someone look into this as my connection has dropped for sure
Re: Connection drop once again
09-11-2011 2:34 PM
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Quote my connection is only being graded as a B,
Who or what is doing the grading and is it reliable?
Quote my connection has dropped for sure
Do you mean the connection between the router and the exchange is being dropped?
Re: Connection drop once again
09-11-2011 3:36 PM
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If you suspect there's a fault on your line causing it to drop, the best thing to do is to run through the troubleshooter at http://faults.plus.net - that'll take you through all the checks needed and will raise it through to our faults team who'll get it investigated and sorted for you.
Re: Connection drop once again
09-11-2011 3:38 PM
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I ran the usual tests and my line was only graded B which is not good enough for a game like call of duty.
I used to get an A rating and didn't have any trouble but since then it always yo yo's
Re: Connection drop once again
09-11-2011 3:40 PM
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Ok Matt I will go though this process once again it just becomes a bit draining to always have to do this before it works ok again
Re: Connection drop once again
09-11-2011 4:34 PM
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Re: Connection drop once again
09-11-2011 8:28 PM
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My connection keeps falling so Ive struggled to be able to reply sooner, I will raise a ticket asap
Re: Connection drop once again
09-11-2011 8:40 PM
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Re: Connection drop once again
09-11-2011 8:47 PM
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Aaaaaaaaaaaaaaagggghhhhhhhhh
Re: Connection drop once again
10-11-2011 11:18 AM
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I can see the fault's been raised. What do you mean when you say that you don't use a microfilter?
Jojo
Re: Connection drop once again
10-11-2011 1:03 PM
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Re: Connection drop once again
10-11-2011 2:15 PM
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It reminds me of the time i was told interleaving was off when in fact it wasn't and I had a poor connection.
I sent you two messages Joanne but no reply so can you confirm nothing has changed on my account since the change to the package as you suggested.
Re: Connection drop once again
10-11-2011 2:38 PM
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The line is showing as having interleaving on. Do you want me to turn it off?
Jojo
Re: Connection drop once again
10-11-2011 3:16 PM
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Re: Connection drop once again
10-11-2011 3:31 PM
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I'll see if I can get it turned off.
Jojo
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