Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connection could not be established: Disconnected because idle timeout reached
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Connection could not be established: Disconnec...
Connection could not be established: Disconnected because idle timeout reached
12-12-2009 2:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does anyone know what that means, or why I got it, and why, when I clicked on Connect on my Thomson router it gave me the same message. I was actively using my connection at the time when it dropped
Yesterday my ADSL went down sometime after 3:30 and didn't come back up because when I got home at 5:45 my router didn't even think I had an ADSL service, and even after power cycling it it took about 5 minutes to work out I'd got a DSL connection.
Yesterday my ADSL went down sometime after 3:30 and didn't come back up because when I got home at 5:45 my router didn't even think I had an ADSL service, and even after power cycling it it took about 5 minutes to work out I'd got a DSL connection.
Message 1 of 6
(4,871 Views)
5 REPLIES 5
Re: Connection could not be established: Disconnected because idle timeout reached
14-12-2009 1:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm going to assume that it was something screwy in the Cheltenham exchange as its been connected since then with no real problems
Message 2 of 6
(1,267 Views)
Re: Connection could not be established: Disconnected because idle timeout reached
14-12-2009 2:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There isn't anything I can see on your account that would have caused this. The disconnection on the 11th is showing as 'NAS termination Router/Modem' Which normally indicates that you've asked your router to disconnect.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 6
(1,267 Views)
Re: Connection could not be established: Disconnected because idle timeout reached
14-12-2009 3:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Chris, it was odd, my line was fine when I left the house just before 3:30 on Friday but when I picked my wife up at 4:05 she told me that she couldn't access something on our box at home which indicated the line was down. When I got home just after 5:30 the router was sitting there with the far right green LED not lit up and when I went in to the router the DSL section showed no information at all. So I turned it off and waitied for a bit and turned it back on and eventually it decided I had an ADSL connection.
On Saturday it just went down an even though it showed a DSL connection it wouldn't reconnect and just kept throwing that error until I rebooted the router.
Do you see anything in the logs for between 15:30 and 17:30 on Friday?
On Saturday it just went down an even though it showed a DSL connection it wouldn't reconnect and just kept throwing that error until I rebooted the router.
Do you see anything in the logs for between 15:30 and 17:30 on Friday?
Message 4 of 6
(1,267 Views)
Re: Connection could not be established: Disconnected because idle timeout reached
14-12-2009 3:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like the connection dropped at 15:38 and resumed again at 17:56, though it doesn't show anything else (other than Chris's statement above). It doesn't show anything out of the ordinary I'm afraid.
Message 5 of 6
(1,267 Views)
Re: Connection could not be established: Disconnected because idle timeout reached
14-12-2009 4:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh, well, just one of those things I guess.
Message 6 of 6
(1,267 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Connection could not be established: Disconnec...