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Confused over whether I am Full Fibre or not.

flycatchers
Dabbler
Posts: 16
Registered: ‎12-12-2015

Confused over whether I am Full Fibre or not.

According to Plusnet I can now upgrade from Part Fibre to Full Fibre. But according to the Openreach web site my address is “We have no plans to build Full Fibre to this property yet”. But do suggest copper broadband which I assume I am already on. I do know that the local exchange is Full Fibre priority. So if I choose one of the Plusnet options would that just use my existing cable and wiring? Or would the EE option be the way to go? Though as I have a legacy email and webspace and domain address with Plusnet would to keep that when it gets moved to Greenby. 

7 REPLIES 7
bmc
Seasoned Hero
Posts: 5,491
Thanks: 2,005
Fixes: 105
Registered: ‎28-02-2017

Re: Confused over whether I am Full Fibre or not.

@flycatchers 

Have a look at the following. If you can post a screen image (after hiding your details) of the results members of this forum can advise. Include any narrative below the results window.

https://www.broadbandchecker.btwholesale.com/#/ADSL

 

Brian

RichardB
Seasoned Champion
Posts: 1,050
Thanks: 353
Fixes: 39
Registered: ‎19-11-2008

Re: Confused over whether I am Full Fibre or not.

The openreach FTTP  address checker appears to be broken.

All addresses I have checked,  even those with FTTP already available report "We have no plans to build Full Fibre to this property yet".

 

jab1
The Full Monty
Posts: 23,756
Thanks: 8,442
Fixes: 357
Registered: ‎24-02-2012

Re: Confused over whether I am Full Fibre or not.

@RichardB It is, as you say 'broken' - even my address, which is FTTP enabled, says it isn't available. 

John
MisterW
Superuser
Superuser
Posts: 19,462
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Registered: ‎30-07-2007

Re: Confused over whether I am Full Fibre or not.

It's working fine here

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
The Full Monty
Posts: 23,756
Thanks: 8,442
Fixes: 357
Registered: ‎24-02-2012

Re: Confused over whether I am Full Fibre or not.

This is my result - and I've had FTTP since May 2024.Screenshot 2026-05-24 at 19-44-15 Fibre Checker Results.png

John
MisterW
Superuser
Superuser
Posts: 19,462
Thanks: 8,546
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Registered: ‎30-07-2007

Re: Confused over whether I am Full Fibre or not.

Ah! You're talking about the Openreach checker, yes that's wrong for me as well BUT  the BTwholesale checker is correct

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
Moderator
Moderator
Posts: 30,381
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Registered: ‎11-01-2008

Re: Confused over whether I am Full Fibre or not.


Moderators Note


This topic has been moved from Broadband to Everything Else

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