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Change broadband profile from Interleaved to Fast Path on download side

toniajp2807
Newbie
Posts: 3
Registered: ‎16-08-2025

Change broadband profile from Interleaved to Fast Path on download side

Can you please change my profile from interleaved to fast path on the download side please
4 REPLIES 4
jab1
The Full Monty
Posts: 22,725
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: Change broadband profile from Interleaved to Fast Path on download side

@toniajp2807 I doubt anything will happen over the weekend, and in any case, interleaving will most likely have been introduced by the DLM  for a reason - usually stability issues.

John
toniajp2807
Newbie
Posts: 3
Registered: ‎16-08-2025

Re: Change broadband profile from Interleaved to Fast Path on download side

Yes they enabled it due to speed drops then fixed all faults and reset DLM on 1st Aug but it hasnt switched back to Fast Path annoyingly
jab1
The Full Monty
Posts: 22,725
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: Change broadband profile from Interleaved to Fast Path on download side

Fair enough. I  am not sure if first-line support can do this these days, but there is no harm in ringing and asking. If they can't, you will have to wait until one of the forum Help Team staff pick this topic up.

John
toniajp2807
Newbie
Posts: 3
Registered: ‎16-08-2025

Re: Change broadband profile from Interleaved to Fast Path on download side

Thank you