Broadband usage
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Broadband usage
29-11-2022 8:27 AM
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Re: Broadband usage
29-11-2022 8:29 AM
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Hi Kat,
The view my usage reports were disabled with the advent of unmetered services. The best approach for obtaining usage figures is from your router data transfer summary.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Broadband usage
29-11-2022 8:32 AM
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@Kat Since usage became 'unlimited' , PN do not publish your use. I understand from previous topics on this subject that PN staff can pull the details from their records, but as I understand it, it is a manual task, and would be low on a list of priorities.
Re: Broadband usage
29-11-2022 10:23 AM
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Re: Broadband usage
29-11-2022 10:49 AM
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as you are probably aware broadband usage very much depends on how you us it, this calculator might help
https://www.fasterbroadband.co.uk/tools/broadband-usage-calculator
HTH
Re: Broadband usage
on 29-11-2022 11:07 AM - last edited on 29-11-2022 4:24 PM by Baldrick1
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@Kat wrote:
I'm not very technically minded 😳 How would I go about that please?
Which router do you have?
The Plusnet routers report the following...
- Data sent / received:10.5 GB Uploaded / 95.7 GB Downloaded
- Hub One is under Helpdesk
- Hub Two is under Advanced / Technical log
You will need to log into the router at http://192.168.1.254 (the admin password is on the back of the router).
Band width usage is the sum of the figures. Inspect daily. Note that in the event of the connection being dropped, these counters might be zeroised.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Broadband usage
29-11-2022 12:03 PM
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Many thanks, this is very useful.
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