Broadband speed crashes again
Note the dates
This is ridiculous, I go from superfast broadband to nothing like broadband seemingly at the flick of switch, this is the 3rd such slow down I've suffered, the previous 2 slowdowns have last, the first a day or so, the second a week, how long this time? The slow downs dont seem related to anything I can see, certainly not time of day, or day of week.
I did run the Plusnet speedtest a few days back and notice it said the maximum speed I would get was around 4Mbs which given at the time I was a lot faster I just presumed was an error, but perhaps it was seeing whatever this is creeping up on me?
Anyone see anything below that seems of interest?
Contrast with what I had about 2 weeks ago
I spoke to support, the first thing they said they would do is lift the upload speed cap and then I should wait until Saturday to see if that made a difference. Hmmmm, I'm a long way from an expert on ADSL matters, but I'm not at all sure that's where I would have started.
This is ridiculous, I go from superfast broadband to nothing like broadband seemingly at the flick of switch, this is the 3rd such slow down I've suffered, the previous 2 slowdowns have last, the first a day or so, the second a week, how long this time? The slow downs dont seem related to anything I can see, certainly not time of day, or day of week.
I did run the Plusnet speedtest a few days back and notice it said the maximum speed I would get was around 4Mbs which given at the time I was a lot faster I just presumed was an error, but perhaps it was seeing whatever this is creeping up on me?
Anyone see anything below that seems of interest?
Quote adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 8000
Channel: FAST, Upstream rate = 443 Kbps, Downstream rate = 23205 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 3.3 20.8
Attn(dB): 10.5 7.0
Pwr(dBm): 0.0 10.3
Max(Kbps): 25924 860
Rate (Kbps): 23205 443
G.dmt framing
K: 255(0) 14
R: 0 0
S: 1 1
😧 1 1
ADSL2 framing
MSGc: 55 12
B: 254 13
M: 1 1
T: 3 4
R: 0 0
S: 0.3511 0.9911
L: 5809 113
😧 1 1
Counters
SF: 1615892 1527124
SFErr(CRCErr): 30 0
RS: 0 0
RSCorr: 0 0
RSUnCorr: 0 0
HEC: 17 0
OCD: 3 0
LCD: 0 0
Total Cells: 1420883689 296764
Data Cells: 27203425 5844
Drop Cells: 0
Bit Errors: 0 0
ES: 30 0
SES: 0 0
UAS: 34 0
AS(Uptime): 25962
INP: 0.00 0.00
PER: 16.06 17.84
delay: 0.08 0.24
OR: 30.37 8.07
Bitswap: 27 0
Total uptime: 25962
Total time = 7 hours 13 min 41 sec
SF = 1615892
CRC = 30
LOS = 0
LOF = 0
ES = 30
Latest 1 day time = 7 hours 13 min 41 sec
SF = 1615892
CRC = 30
LOS = 0
LOF = 0
ES = 30
Latest 15 minutes time = 13 min 41 sec
SF = 51129
CRC = 1
LOS = 0
LOF = 0
ES = 1
Previous 15 minutes time = 15 min 0 sec
SF = 55998
CRC = 1
LOS = 0
LOF = 0
ES = 1
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55998
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 56061
CRC = 1
LOS = 0
LOF = 0
ES = 1
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 55998
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 8000
Last Retrain Reason: 8000
Contrast with what I had about 2 weeks ago
Quote adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 8000
Channel: FAST, Upstream rate = 443 Kbps, Downstream rate = 23493 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 2.8 20.9
Attn(dB): 10.5 7.0
Pwr(dBm): 0.0 10.3
Max(Kbps): 26160 860
Rate (Kbps): 23493 443
I spoke to support, the first thing they said they would do is lift the upload speed cap and then I should wait until Saturday to see if that made a difference. Hmmmm, I'm a long way from an expert on ADSL matters, but I'm not at all sure that's where I would have started.
More Uh
Everything's back to normal
All I did was disconnect and reconnect.
Everything's back to normal
All I did was disconnect and reconnect.
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 8000
Channel: FAST, Upstream rate = 443 Kbps, Downstream rate = 23301 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 3.1 20.9
Attn(dB): 10.5 7.0
Pwr(dBm): 0.0 10.3
Max(Kbps): 25920 856
Rate (Kbps): 23301 443
Found it - I wonder if it started early
Quote Planned Traffic Management Platform Maintenance -Friday 4th February 2.00am-5.00am
Broadband
Posted on: Thursday 3 February 2011, 14:15
What does it affect?
Broadband traffic management.
How long will it take?
About three hours.
What does the work involve?
We are performing some essential maintenance to our traffic management platform to rectify recent problems with usage aggregation.
Am I likely to notice the work?
You shouldn't do. If you're trying to establish a new connection or reconnect during this time you will be assigned a default traffic management profile. This should not affect any speeds as there are no restrictions at this time of the morning. Once the system is back up and running customers should automatically re-authenticate on their correct profile.
Is there anything else I need to know?
No.
Kind Regards,
Joanne Pilson,
Customer Support.
