Broadband connected but no internet

[#1]

Hi @claudiuantonio, it looks like you have now sorted this as have an active connection, if that's not the case or we can assist further, please just let us know.

[#2]

Hi,
I called customer service and after a long wait, they managed to sort it out for me. It wasn't activated from their end.
It works now.
Thank you for your support!

[#3]

Hi @claudiuantonio, I'm glad to hear that the service is all up and running for you now and if there's anything else we can help you with please don't hesitate to get back in touch.