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BT Test Login

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Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

BT Test Login

I have tried the help pages but couldn't find it.
What are the BT Test Login details for troubleshooting a Plusnet connection.
The first step appears to be
    Username: bt_test_user@startup_domain
    Password: (leave blank)
and the second step
  Username: bt_test_user@ispdomain.com
    Password: (leave blank)
I got that from https://help.fasthosts.co.uk/app/answers/detail/a_id/1598/~/testing-your-connection-to-bt%27s-radius...
If the above is correct what is put in the second test for  username
1 REPLY
Community Veteran
Posts: 1,617
Thanks: 22
Registered: ‎29-06-2010

Re: BT Test Login

Almost right - the basic test is bt_test@startup_domain - if you are diagnosing connection issues and that connects, you can access http://www.bt.net/digitaldemo/ but nothing else.
The ISP specific test is bt_test_user@ispdomain.com, so for PlusNet it would be bt_test_user@plusdsl.net
If you mean for Test 3 on the BT speed test, AFAIR the user name is speedtest@speedtest_domain
None of these requires a password, although some routers do. If yours does, just use something like "adsl1234" or your own connection password should also work.