BT Speedtester - is it broken?
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- BT Speedtester - is it broken?
Re: BT Speedtester - is it broken?
24-09-2010 9:08 AM
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I then tried speedtester.bt.com (without the www.) at 8.45.
Closer this time:
Your configured download throughput speed for this service is 7131 k
Your configured upload throughput speed for this service is 888 k
though this is not what PN has as my IP profile, which is 8000
My router tells me my connection speeds are:
Downstream 9175 kbps Upstream 1187 kbps
Speedtester gives:
1. Best Effort Test: -provides background information.
Download Speed 6581 Kbps 7150 Kbps Max Achievable Speed
Download speed achieved during the test was - 6581 Kbps
For your connection, the acceptable range of speedsis 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5820 Kbps(DOWN-STREAM), 888 Kbps(UP-STREAM)
IP Profile for your line is - 7131 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 17.17:23.04:59.79 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed 966 Kbps 888 Kbps Max Achievable Speed
Upload speed achieved during the test was - 966 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 888 Kbps
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: BT Speedtester - is it broken?
24-09-2010 2:04 PM
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Re: BT Speedtester - is it broken?
24-09-2010 4:35 PM
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A number of the examples I've provided were investigated on the call and it's looking suspiciously like the culprit is a software release that was rolled out on the 12th. That coincides with when this thread was started as well as similar threads on BT's forums and the Zen forum on TBB.
I've another call early Monday afternoon, so will report back once the devs have had the opportunity to do some digging...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: BT Speedtester - is it broken?
25-09-2010 9:23 AM
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Re: BT Speedtester - is it broken?
25-09-2010 9:35 AM
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LATEST: No known system problems at the current time.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: BT Speedtester - is it broken?
25-09-2010 10:25 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BT Speedtester - is it broken?
25-09-2010 10:53 AM
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Jelv, believe you are on 20CN, the problem seem to be limited to 21CN WBC connections like mine and I'm seeing the Test Error screen.
Quote from: jelv http://www.speedtester.bt.com/ has just worked for me.
Re: BT Speedtester - is it broken?
25-09-2010 11:05 AM
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Has anyone on 21CN succeeded in running a test and has anyone on 20CN who normally can run a test seen a failure?
Another possibility: There must be multiple speedtest servers - I wonder is it only affects people in particular parts of the country. I'm near Brighton and connect via the Kingston RAS.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BT Speedtester - is it broken?
25-09-2010 11:29 AM
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Re: BT Speedtester - is it broken?
25-09-2010 11:35 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BT Speedtester - is it broken?
25-09-2010 12:17 PM
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Both are wrong for configured download speed but in different directions! PN profile is currently 8000 (but I expect it to go down to 7150 soon as my router's wireless connection went unresponsive this a.m., so I had to reboot it and it synced a little lower than previously). Upload is correct now.
On www. 11.38 start
Your configured download throughput speed for this service is 10000 k
Your configured upload throughput speed for this service is 1159 k
On non www. 11.44 start
Your configured download throughput speed for this service is 350 k
Your configured upload throughput speed for this service is 1159 k
On www. 11.38 start
1. Best Effort Test:
Download Speed 6218 Kbps Max Achievable Speed 21000 Kbps
Download speed achieved during the test was - 6218 Kbps
For your connection, the acceptable range of speeds is 2000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :9007 Kbps(DOWN-STREAM), 1159 Kbps(UP-STREAM)
IP Profile for your line is - 10000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.85:27.67:55.48 (SBE:NBE:PBE)
On non www. 11.44 start
1. Best Effort Test:
Download Speed 3423 Kbps Max Achievable Speed 500 Kbps
Download speed achieved during the test was - 3423 Kbps
For your connection, the acceptable range of speeds is 100-500 Kbps.
Additional Information:
Your DSL Connection Rate :9007 Kbps(DOWN-STREAM), 1159 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 6.34:33.89:59.76 (SBE:NBE:PBE)
On both addresses
2. Upstream Test:
Upload Speed 954 Kbps Max Achievable Speed 1159 Kbps
Upload speed achieved during the test was - 954 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1159 Kbps
BTW just in case it has any bearing on the tests, I'm in North London. Also ADSL2+ 21CN
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: BT Speedtester - is it broken?
25-09-2010 12:33 PM
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Re: BT Speedtester - is it broken?
25-09-2010 12:41 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: BT Speedtester - is it broken?
25-09-2010 12:44 PM
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Re: BT Speedtester - is it broken?
25-09-2010 1:14 PM
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Do you mean you're on 20CN and getting stupid results from the speedtester? Several people were saying it was confined to 21CN or maybe I got that wrong and it was just the error messages this morning.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
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