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BBYW lead time

cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

BBYW lead time

Hi. Have got someone who is interested in signing up for BBYW but they have asked how long it takes to be up and running?  They have a BT phone line already and no current broadband provider (so no tags on line).
5 REPLIES 5
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: BBYW lead time

Hiya Smiley
It's normally 5 working days (the amount of time it takes BT to process an activation order.
Bear in mind, it will take 5 days long if they're only paying with DD.
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: BBYW lead time

Cheers.
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: BBYW lead time

Quote
Bear in mind, it will take 5 days longer if they're only paying with DD.

Corrected to say 'longer'.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
cjags
Aspiring Pro
Posts: 508
Thanks: 24
Fixes: 4
Registered: ‎31-08-2007

Re: BBYW lead time

So if initial payment is by CC then it should be 5 days.  Then they can then set up to pay future monthly payments by DD ?
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: BBYW lead time

Your best bet is to signup using CC & DD.
That way it saves the hassle of having to add the DD at a later date.  We'd take the initial fee on the CC and then all future payments on the DD.