Activation time
I can't see much point in waiting for the training period to complete. With those stats it is blindingly obvious that there is something seriously wrong.
Have you selected DSL Type: G.992.1 annex A or is that what the modem decided on itself (set as "Auto")? Can you find the setting to force G.DMT and see if that makes a difference.
Were you on ADSL before or a dialup modem? If you raise a formal fault through https://faults.plus.net/applications.php?Module=Faults you should be given a backup dialup number that you will be able to use for free.
Have you selected DSL Type: G.992.1 annex A or is that what the modem decided on itself (set as "Auto")? Can you find the setting to force G.DMT and see if that makes a difference.
Were you on ADSL before or a dialup modem? If you raise a formal fault through https://faults.plus.net/applications.php?Module=Faults you should be given a backup dialup number that you will be able to use for free.
Update: I tried setting my old belkin router up with plusnets settings and it wasn't working, then my mum came out with probably one of the most obvious things to try "which of course i hadn't tried already" which was removing the microfilter from the master socket, and just leaving the one in the living room in...Doing this gave a notable increase in speed.. as follows.
Link Information
Uptime: 0 days, 0:05:02
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,088
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 1.00
Output Power (Up/Down) [dBm]: 12.0 / 17.0
Line Attenuation (Up/Down) [dB]: 29.5 / 51.0
SN Margin (Up/Down) [dB]: 19.0 / 9.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 179
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Also i must add, that the broadband light "at the moment, is solid.. But occasionally the internet light flashes.
Also "even though it sync at the above speeds," when i checked the connectivity of the internet using the router it came up something like all boxes ticked, and at the bottom internet had a red X and said something about connection to gateway.
Then again, when i checked it again all came up as ticks.. so i'm clueless as to what the problem could be
Hope this information helps to resolve the problem.
Thanks as always,
Tj
Edit: Sorry jelv i have absolutely no idea where to find the option to change the setting on the routers homepage, but if you could point out where to go i'm sure i could see if it makes any difference
Ty
Link Information
Uptime: 0 days, 0:05:02
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,088
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 1.00
Output Power (Up/Down) [dBm]: 12.0 / 17.0
Line Attenuation (Up/Down) [dB]: 29.5 / 51.0
SN Margin (Up/Down) [dB]: 19.0 / 9.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 179
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Also i must add, that the broadband light "at the moment, is solid.. But occasionally the internet light flashes.
Also "even though it sync at the above speeds," when i checked the connectivity of the internet using the router it came up something like all boxes ticked, and at the bottom internet had a red X and said something about connection to gateway.
Then again, when i checked it again all came up as ticks.. so i'm clueless as to what the problem could be
Hope this information helps to resolve the problem.
Thanks as always,
Tj
Edit: Sorry jelv i have absolutely no idea where to find the option to change the setting on the routers homepage, but if you could point out where to go i'm sure i could see if it makes any difference
Ty
We might be getting somewhere.
Where was the router plugged in at the time?
What you've just posted suggests you could have a faulty filter.
With the lower half of the master socket removed, can you get sync from the socket in the living room? (you shouldn't - if you can it means your sockets are wired incorrectly)
Also, from the test socket inside the master socket can you try each filter in turn (with nothing plugged in to the socket in the living room) and post back the stats using each filter.
Where was the router plugged in at the time?
What you've just posted suggests you could have a faulty filter.
With the lower half of the master socket removed, can you get sync from the socket in the living room? (you shouldn't - if you can it means your sockets are wired incorrectly)
Also, from the test socket inside the master socket can you try each filter in turn (with nothing plugged in to the socket in the living room) and post back the stats using each filter.
that bit sounds OK 
Quote from: tjd then there's a hill drilled through the living room wall.
>_< Sorry, i mean there's a hole which i'm sure you'd of guessed by now
Also i didn't write it before, but.. When i took the faceplate off the master socket, there was quite alot of wiring in there, and some of it was twisted together "like 3 wires twisted together so it makes 1, if you know what i mean ¿ :D"
Anyways, hope this helps.. ty as always
When you tried in the test socket at the master, were you using any sort of extension? Hopefully you had the filter on it's 6" lead plugged straight in to the test socket and then the router on it's 6 ft lead plugged in to the router. The length of the Ethernet lead from router to modem doesn't matter.
It's also worth making sure test socket to router wires and the router are as far away from any other electrical equipment as possible (including your PC - noisy power supplies have been known to cause problems) while you do the testing.
A photo of the wiring inside the master socket may help (you can attach it to a post in Additional Options).
It's also worth making sure test socket to router wires and the router are as far away from any other electrical equipment as possible (including your PC - noisy power supplies have been known to cause problems) while you do the testing.
A photo of the wiring inside the master socket may help (you can attach it to a post in Additional Options).
Quote from: jelv Hopefully you had the filter on it's 6" lead plugged straight in to the test socket and then the router on it's 6 ft lead plugged in to the router.
Yes i did
Quote from: jelv A photo of the wiring inside the master socket may help (you can attach it to a post in Additional Options).
I'll get one asap
Edit: Ok attached one, sorry for the sloppy picture but camera was playing up so had to use a phone to take it ><
I see they all rushed back to help you on that 
Possibly because they hadn't realised you'd posted as you edited a previous post instead of posting a new one.
Although that's somewhat blurred, there looks as though there is only one cable there, but 4 wires connected to the rear of the face, they appear to be blue, green, brown and orange. If that is not correct, either a sharp photo or an exact description. Can you also check that there is only the one cable at the back of the extension socket in the living room and that it has the same colour wires. What distance are we talking about from master socket to living room extension (in feet or metres, which ever)? Is the wire surface mounted and visible?
Now as far as the wiring goes, if my assumptions are correct we have the old wiring colours here.
Now in a Broadband situation, wires should only be connected to terminals 2 & 5, and here they should be Blue & Orange. If this is the case, then wires to 3 & 4 (Green & Brown) should be disconnected (pulled vertically out of the IDC terminals) at master and extension.
A photo of the rear of the extension socket in the living room would be a good idea, to check it is the correct secondary type.
As far as the filters go, you only need a filter connected when you have something you want plugged in, ie. if you don't normally have anything in the hall plugged in then you won't need a filter there.
Finally, the incoming cable. Can you follow it outside and to the point where it leaves the property to go to the telegraph pole - can you check there are no nasty little white (or other colour) boxes apart from a grey slightly wedge shaped one, on route.
Possibly because they hadn't realised you'd posted as you edited a previous post instead of posting a new one.Although that's somewhat blurred, there looks as though there is only one cable there, but 4 wires connected to the rear of the face, they appear to be blue, green, brown and orange. If that is not correct, either a sharp photo or an exact description. Can you also check that there is only the one cable at the back of the extension socket in the living room and that it has the same colour wires. What distance are we talking about from master socket to living room extension (in feet or metres, which ever)? Is the wire surface mounted and visible?
Now as far as the wiring goes, if my assumptions are correct we have the old wiring colours here.
Now in a Broadband situation, wires should only be connected to terminals 2 & 5, and here they should be Blue & Orange. If this is the case, then wires to 3 & 4 (Green & Brown) should be disconnected (pulled vertically out of the IDC terminals) at master and extension.
A photo of the rear of the extension socket in the living room would be a good idea, to check it is the correct secondary type.
As far as the filters go, you only need a filter connected when you have something you want plugged in, ie. if you don't normally have anything in the hall plugged in then you won't need a filter there.
Finally, the incoming cable. Can you follow it outside and to the point where it leaves the property to go to the telegraph pole - can you check there are no nasty little white (or other colour) boxes apart from a grey slightly wedge shaped one, on route.
Sorry for the delayed reply, but this is how it is when i looked in both sockets.
The master socket, when the faceplate's removed, has a blue, orange and green wire connected to them., The brown wire hasn't actually got a plastic coating as far as i'm aware of, its just like a peice of copper wire that the technician rolled up into a ball and jammed inside the socket.
There is only numbers 2,3,4,5 in the master socket.
The living room socket, which has a different faceplate, and different screws..is a bit like this
1 4
2 5
3 6
That's the terminals, and only 2 , 5 and the green are connected here.
Also, at the back of the master socket..There's like a black peice of plastic which the from outside goes into, and theres red / white ??
wires attached to this, and the copper wire "brown" one thats just rolled up in a ball and jammed inside.
I have no idea what the problem is and i can't even sync now,, "tried about.. 10 times maybe."
Hope this helps , thanks as always guys.
The master socket, when the faceplate's removed, has a blue, orange and green wire connected to them., The brown wire hasn't actually got a plastic coating as far as i'm aware of, its just like a peice of copper wire that the technician rolled up into a ball and jammed inside the socket.
There is only numbers 2,3,4,5 in the master socket.
The living room socket, which has a different faceplate, and different screws..is a bit like this
1 4
2 5
3 6
That's the terminals, and only 2 , 5 and the green are connected here.
Also, at the back of the master socket..There's like a black peice of plastic which the from outside goes into, and theres red / white ??
wires attached to this, and the copper wire "brown" one thats just rolled up in a ball and jammed inside.I have no idea what the problem is and i can't even sync now,, "tried about.. 10 times maybe."
Hope this helps , thanks as always guys.