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ADSL2+ Upgrade

keenfamily
Dabbler
Posts: 21
Registered: ‎20-01-2012

ADSL2+ Upgrade

hi,
My local exchange went live on adsl2+ today as checked on the BT ADSL line checker.
even though it says I will get 5mb+ I normally get dl speeds of 6mb+ on normal ADSL as it is. I am 362m from my exchange.
can someone please manually start the upgrade to my line please.
username is same here as account name.
Thanks
jim:red All caps removed from title as per Forum Rules mod:end
5 REPLIES 5
keenfamily
Dabbler
Posts: 21
Registered: ‎20-01-2012

Re: ADSL2+ UPGRADE

exchange SMLN
Download speedachieved during the test was - 2146 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7648 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: ADSL2+ Upgrade

Raise a ticket asking for the change
keenfamily
Dabbler
Posts: 21
Registered: ‎20-01-2012

Re: ADSL2+ Upgrade

Ticket raised  Wink
SpencerUk
Grafter
Posts: 65
Registered: ‎10-06-2011

Re: ADSL2+ Upgrade

Hi keenfamily,
I've placed a manual order to move you onto ADSL2+. This order should complete on 27/01/2012. I've also updated your ticket you have raised with the finer details :).
keenfamily
Dabbler
Posts: 21
Registered: ‎20-01-2012

Re: ADSL2+ Upgrade

many thanks Spencer
have a great weekend  Cool