ADSL2+ No change
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Re: ADSL2+ No change
07-10-2012 9:28 AM
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And just try calling BT's broadband support if you think things cannot get any worse. I deal with them regularly on behalf of clients and most of the time you get someone outside the UK reading from a script.
Re: ADSL2+ No change
08-10-2012 2:04 AM
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Just to agree that you won't get any better from BT Retail. If you enjoy chatting to Asian call centres where you can't understand half of what they say, carry on.
If there is a fault on your line then whoever your ISP, they are still at the mercy of Openreach who can't legally given preferential treatment to any provider. Also if you are not with an LLU provider (and many of them are no better) then the ISP's all have to deal with BT Wholesale and again no ISP including BT Retail is allowed to have preferential treatment!
The first thing to always check is the stats from your modem/router as in reply #2 also the Diagnostic results from the BT Speedtest as in reply #4. In the stats if the Up Speed is still 443928 then for some reason the uncap hasn't taken effect, however I am bothered the upload throughput speed from one test was 0.23 and you last reported 0.25 which is still low even for 448kbps up sync speed.
Have your speed test results been carried out over a wireless connection or an ethernet connection?
If wireless then you need to do the tests via an ethernet connection. If these results are then ok you probably don't have a strong enough wireless signal or are using a congested wireless channel.
Re: ADSL2+ No change
08-10-2012 12:09 PM
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Not to sure why there is the difference, but if you check your upload again tomorrow hopefully there will be a difference.
Let me know how you get on.
Re: ADSL2+ No change
08-10-2012 12:47 PM
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@chrispurvey, so I was right, it hasnt been uncapped yet. So lets hope it changes after a second round of asking. Thank you for checking it for me, i'll watch the speeds and give it one last try.
Many thanks
Re: ADSL2+ No change
08-10-2012 2:26 PM
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Re: ADSL2+ No change
08-10-2012 10:31 PM
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Re: ADSL2+ No change
09-10-2012 11:22 AM
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Have you noticed any change?
Re: ADSL2+ No change
09-10-2012 1:39 PM
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Download showing at 16.8 Mbps, Upload at 0.615 Mbps - taht's much,much better. Thank you. I'm hoping it'll stay like that.
Regards,
Re: ADSL2+ No change
09-10-2012 6:37 PM
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Quote from: MikeG88 Upload at 0.615 Mbps - that's much,much better. Thank you.
But still quite poor relative to what one might reasonably expect on a decent line.
Re: ADSL2+ No change
09-10-2012 7:13 PM
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