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ADSL drops when phone used
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ADSL drops when phone used
10-10-2014 10:38 AM
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If someone phones or we phone out the internet connection drops and reconnects at a much lower speed. Tried filters etc.
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Re: ADSL drops when phone used
10-10-2014 11:00 AM
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Are you on ADSL or the fibre FTTC service? Has this been going on a long time or is it a new issue?
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Re: ADSL drops when phone used
10-10-2014 11:44 AM
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First thing is to check where the fault lies although it is more than likely a line or line card fault
Disconnect the phone from the line and connect the router to the test socket
Phone in using your mobile - does it disconnect
Disconnect the phone from the line and connect the router to the test socket
Phone in using your mobile - does it disconnect
Message 3 of 3
(334 Views)
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