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3db SNR request

max360
Newbie
Posts: 5
Registered: ‎06-09-2013

3db SNR request

Hi,
Please change the target 6dB to 3dB on my account.
Many thanks,
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: 3db SNR request

Hi,
As soon as the order on our suppliers systems is showing as 'Complete' we'll be able to get that sorted for you. The order is for today (which I assume has completed) should be closed of at some point today - I'll keep checking.
Chris Pettitt
Cloud Environments Engineer
max360
Newbie
Posts: 5
Registered: ‎06-09-2013

Re: 3db SNR request

The broadband went active yesterday.  The order should be marked as completed at BT.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: 3db SNR request

Your order was marked as completed by our suppliers yesterday evening.
I've sent off an e-mail to our suppliers for them to make a manual change to the SNR for you.
Chris Pettitt
Cloud Environments Engineer