21CN-Exchange-Availability checker
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- Re: 21CN-Exchange-Availability checker
22-04-2016 7:54 PM
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Does PN still have a link for these?
Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:
Fixed! Go to the fix.
Re: 21CN-Exchange-Availability checker
22-04-2016 8:46 PM
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From a phone number it can tell you what services are available at an exchange.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: 21CN-Exchange-Availability checker
22-04-2016 8:56 PM
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The SamKnows exchange checker has not been updated for the exchanges that have been more recently (within the last several months) upgraded for WBC ADSL2+.
The most authoritative and updated checker should be:
Re: 21CN-Exchange-Availability checker
22-04-2016 8:59 PM - edited 22-04-2016 9:02 PM
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Thanks; neither SAM or Exchange Checker show 21CN available on my exchange, but PN have advised I'l be migrating to it soon, which should double my upload speed too possibly.
"Harry B said 'I've also noticed 21CN is available'"
So I assume they've got more up to date data set available to them; OR link kindly provided does show:
There are no left in jumpers available on this line. This line is on a Market A Exchange.
There is an open order on your line which is due to complete by 27-Apr-2016.
22-04-2016 10:00 PM
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http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput is the one to use
Re: 21CN-Exchange-Availability checker
22-04-2016 11:49 PM
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Re: 21CN-Exchange-Availability checker
02-05-2016 10:42 AM - edited 02-05-2016 11:05 AM
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My change to 21CN has made a substantial improvement in upload & D/load speeds;
surprised as I am on long line and at end of our village. (5.1 km by road from Exchange).
Heading in direction of 4mbps it seems
And prior to this stability on line was really awful with several disconnections a day.
Product name:CN21 | Plusnet Hub |
2. Serial number: | +081441+NQ54605093 |
3. Firmware version: | Software version 4.7.5.1.83.8.217.1.1 Last updated 13/02/16 |
4. Board version: | Plusnet Hub One |
5. DSL uptime: | 0 days, 07:09:50 |
6. Data rate: | 917 / 3395 |
7. Maximum data rate: | 914 / 3640 |
8. Noise margin: | 6.0 / 4.5 |
9. Line attenuation: | 36.2 / 61.3 |
10. Signal attenuation: | 35.7 / 56.4 |
Re: 21CN-Exchange-Availability checker
02-05-2016 11:43 AM
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There's room yet for improvement on that SNRM!
Please perform a quiet line test - dial 17070 select option 2 using a corded phone plugged into the test socket behind the face plate of the master socket. It should be silent.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: 21CN-Exchange-Availability checker
02-05-2016 11:55 AM
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Moderator's note by Mike (Mav)
I have reset the fix to Oldjim as it was his post that gave the required link.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: 21CN-Exchange-Availability checker
02-05-2016 12:15 PM
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OT: @jaread83
When Mav worked his magic, I saw a "Mav has accepted YOUR fix..." Flash message. Is this on your lithium bug list? I've also just discovered that the flash messages are clickable!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: 21CN-Exchange-Availability checker
02-05-2016 12:17 PM
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I wish clicking on a flash message would open it in another tab, though
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: 21CN-Exchange-Availability checker
02-05-2016 12:22 PM
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@Townman wrote:
OT: @jaread83
Is this on your lithium bug list?
Ooooo! Just realised that lithium did not self capitalise - when was this fix deployed?
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: 21CN-Exchange-Availability checker
02-05-2016 12:49 PM
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@Townman 12/04/16
@HarryB wrote:
@Townman wrote:
Edit: Note I did not put the capital "L" in Lithium above (nor here) - do wish they would drop this self grandeur in presuming that any and all reference to the chemical element is intended to refer to their company name requiring it to be changed to a proper noun.
For what it's worth, I've done some digging around and found what's causing this. You should now be able to say lithium without it auto-replacing it with Lithium.
Re: 21CN-Exchange-Availability checker
03-05-2016 5:10 PM - edited 03-05-2016 5:11 PM
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Speed test still shows upload at 0.3, whereas router 0.9
Why the big variance; far less variance on d/load, 3.6/2.7.
On cord phone line is quiet.
Re: 21CN-Exchange-Availability checker
03-05-2016 5:12 PM
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Can you run a BT speedtest, doing the further diagnostics after the first test completes? http://speedtest.btwholesale.com/
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