emm where is my brodband
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emm where is my brodband
31-10-2012 5:00 PM
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Re: emm where is my brodband
31-10-2012 5:07 PM
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Are you plugged into the master socket using a single filter?
Once you've checked those either visit https://faults.plus.net (as you seem to have an internet connection available) or give our faults team a call on 0800 432 0200 or 0345 140 0200.
Re: emm where is my brodband
31-10-2012 5:21 PM
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Re: emm where is my brodband
31-10-2012 5:28 PM
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We'll happily send you one but we'll need you to call in with a credit/debit card so we can take the £4.99 delivery charge, there's also a £40 charge for the router but you only need to pay this if you leave within the first 12 months.
You *might* be able to use your BT router if you can log in to it and change the connection username to the one you selected during signup, you'd need to put it in this format username@plusdsl.net.
Re: emm where is my brodband
31-10-2012 5:37 PM
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Re: emm where is my brodband
31-10-2012 5:56 PM
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Re: emm where is my brodband
31-10-2012 5:57 PM
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Re: emm where is my brodband
31-10-2012 6:00 PM
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Quote from: jakuza12 how you changing username in bt router?
Do you know which BT supplied router you have? Could be written on a label on the bottom or somewhere.
Edit: You beat me to it Oldjim.
Re: emm where is my brodband
31-10-2012 6:14 PM
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Re: emm where is my brodband
31-10-2012 7:43 PM
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This may help on trying http://www.filesaveas.com/bthomehub_login.html
Re: emm where is my brodband
01-11-2012 4:32 PM
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Re: emm where is my brodband
01-11-2012 5:23 PM
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Re: emm where is my brodband
02-11-2012 11:45 AM
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How have you managed to get on with the home hub?
Please let me know if I can help.
Re: emm where is my brodband
03-11-2012 4:04 PM
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But there is second problem because when i try to connect in my browser is showing page which says my brodband connection is seting up up to 10 min but i waited about 40 min and there nothing changed but is saying that ninternet is fine someone help me with internet how to set and just go on it
Re: emm where is my brodband
03-11-2012 5:06 PM
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