Very low noise margin
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Very low noise margin
15-12-2016 5:28 PM
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hi, plusnet support team can you please set my download snr Noise margin at 9 db default as it low all the time .thanks
Re: Very low noise margin
15-12-2016 5:41 PM
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Hi,
Thank you for contacting us, I have taken a look at your account settings which as you have stated the SNR is currently around 3db.
I have made some changes to your line and as requested your line SNR should now be 9db, if you have any issues after these changes please contact our technical team for further assistance.
Dan
Re: Very low noise margin
15-12-2016 5:42 PM
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thanks for help i will see one week how it goes.
Re: Very low noise margin
15-12-2016 7:56 PM - edited 15-12-2016 7:57 PM
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Further to my colleagues reply, if your SNR target drops to 3db again and causes you problems we can place a modify order with suppliers to essentially help keep the margin from dropping.
Please feel free to let us know how you get on.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Very low noise margin
15-12-2016 8:46 PM
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hi thanks for reply can place a modify order with suppliers as i have this prombm, before aswell and i have to contact plusnet support team to increse snr nosie margain can you put it to 6 db please.
Re: Very low noise margin
17-12-2016 7:33 AM
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I've changed your SNR target to 6db and placed the modify order.
If this post resolved your issue, please click the 'This fixed my problem' button
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