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Under 1mbps Problem ?

Extreme0
Grafter
Posts: 82
Registered: ‎29-06-2009

Under 1mbps Problem ?

Hello
I seem To be Getting Under 1mbps I did a at tests at the BT Broadband tester
Test1 comprises of Best Effort Test: -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 869 kbps
More Info
I am using Ethernet cables On my modem router to the computer.
Router is directly Pluged into the Phone Socket
There is only one Phone socket
Using Plusnet pro
Switched From AOL

6 REPLIES 6
dvorak
Moderator
Moderator
Posts: 29,539
Thanks: 6,636
Fixes: 1,484
Registered: ‎11-01-2008

Re: Under 1mbps Problem ?

welcome to the forums Smiley
Your BT profile is good, what does your pn one say here https://portal.plus.net/my.html?action=data_transfer_speed
also what about a speed test here http://www.mybroadbandspeed.co.uk
the bt speedtester throughput is a poor measure pf throughput at the moment.
Customer / Moderator
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If it fixed it click 'This fixed my problem'
Extreme0
Grafter
Posts: 82
Registered: ‎29-06-2009

Re: Under 1mbps Problem ?

Phone exchange:
    GALSTON
Estimated line speed:
    8 Mbps - Checked on 2009-06-13 22:26:41
Current line speed:
    1000
dvorak
Moderator
Moderator
Posts: 29,539
Thanks: 6,636
Fixes: 1,484
Registered: ‎11-01-2008

Re: Under 1mbps Problem ?

Ah ok there is your problem, your 1000 should match the 7150 on the BT speedtester.
Can you raise a ticket through the portal and then post the ticket id back here and one of the PN staffers might pick it up too.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Extreme0
Grafter
Posts: 82
Registered: ‎29-06-2009

Re: Under 1mbps Problem ?

Faults checker has just Started and i have to wait For atleast 2 hours.
Thanks for the Help  Smiley
Ticket ID: 29235549
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Under 1mbps Problem ?

Morning Smiley
I've just changed your profiled speed to 7150Kbps.  If you try rebooting your router, you should notice a considerable improvement in your speed.
Extreme0
Grafter
Posts: 82
Registered: ‎29-06-2009

Re: Under 1mbps Problem ?


Estimated line speed:
    8 Mbps - Checked on 2009-06-13 22:26:41
Current line speed:
    7150
Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 5481 kbps
  Smiley Thanks Guys took the stress out of me Since i got a tourment To catch on.