Router red light.
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- Re: Router red light.
Router red light.
09-01-2013 10:24 PM
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I'm a bit reluctant to reboot because, at the moment, I'm getting the best download/upload speeds I've EVER had.
Re: Router red light.
09-01-2013 10:27 PM
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Re: Router red light.
09-01-2013 10:31 PM
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DSL light on, Internet light was red, but now its off ( loss of sync)
Im currently using fon to connect.
Re: Router red light.
09-01-2013 11:13 PM
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Must be a slight glitch with this router make/model? Considering other users have experienced similar.
Re: Router red light.
09-01-2013 11:17 PM
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Quote from: pint I had a red light, now its off alltogether, and with it my internet conncetion is down as well - thomson speedtouch ST780wl same company as technicolor.
DSL light on, Internet light was red, but now its off ( loss of sync)
Im currently using fon to connect.
I'm really sorry to hear that you're having problems getting online. Do you still have the same problem after restarting your router?
Re: Router red light.
09-01-2013 11:41 PM
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Ive power cycled my router plenty of times, still nothing, dead.
Earlier on today the phone line went dead for a while, together with the broadband i asume as their was no ringtone. A BT open reach van was also in the area.
The phone line came back to life again after a while, and the open reach van left, however i have now lost my internet connection, when i try and connect via the router interface the light comes on red, then goes off, sometimes it tries to re-connect showing red ight, but then it goes off again.
Ive also requested an update/regrade to ADSL2when i asked when this would take place i was told ( after asking) from the 10th of January.
could any of the above be linked.
On a side note the local exchange has recently had a large red beacon flashing away clearly visable form outside.
Re: Router red light.
09-01-2013 11:58 PM
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Are you able to change the log in details that are used to connect you to the Internet?
If you could log into your router and run through the router set up with the username of:
bt_test@startup_domain
and a password:
test
Once the set up has completed, please try and browse to any website. If you are unable to connect to a BT Site, please let us know, if you are unable to connect to any page at all, please raise a Broadband Fault at http://faults.plus.net
Re: Router red light.
10-01-2013 5:27 PM
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I have also tries this http://www.kitz.co.uk/adsl/bttest.htm with the same result.
I also raised a question/ticket, yesterday, but there has been absolute silince from plusnet that system used to be quick to give an answer/update as well
Re: Router red light.
10-01-2013 6:10 PM
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the check internet conectivity page shows this:
Test Succeeded DSL
Test Failed ATM
Could not send loopback cell.
Test Failed PPP
Your connection is currently down.
Re: Router red light.
10-01-2013 6:24 PM
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00:39:21 (since last boot) xDSL linestate down
Info 00:38:35 (since last boot) CONFIGURATION mbus igd sync successfull
Info 00:38:28 (since last boot) CONFIGURATION mbus atomic sync successful
Re: Router red light.
10-01-2013 9:08 PM
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The BT openreach vans have all cleared off, and my conection is alive again.
Ive recently been moved to ADSL2, so as far as i know theres a training period, at the monet there *is* a connection and it *is* working current speeds:
download 0.02Mbps Upload 0.48Mbps
Re: Router red light.
11-01-2013 12:04 AM
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Re: Router red light.
11-01-2013 9:42 PM
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"Looks like the port is failing/has failed. It quicker to book a SFI here as the exchange engineering task won't complete until next week at the latest. I can get a SFI out for Saturday afternoon."
"Looks like your port is/has failed. If I arrange an exchange task, it will take a few days but I can get you an engineer out tomorrow afternoon. Will someone be available between 1PM and 6PM? If there will be, you don't need to reply back to this message."
There will be someone in - i will be in later ( from 5ish) but they arent familiar with the various bits that go online, what will the engineer do, will it be somehting at my end? i need to pass the information on in the next 30-40 minutes
Re: Router red light.
11-01-2013 9:43 PM
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