Please someone explain whats going on !
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Please someone explain whats going on !
17-08-2012 11:31 AM
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towards the end of my training period i was getting 6.2 u/l and 448 d/l (capped) with 20 m/s ping , had the u/l uncapped figures were the same apart from u/l went to 948 ish .
around this time i also asked for interleaving taking off . which i was told was done and ping dropped to around 12 to 15 m/s then i get a service notice saying moved to 21cn and started getting some disconnections so PN said it would be better to switch interleaving back on ... ok they know best ... but now i have
with BT wholesale checker thing D/L 5.8 U/L 0.58 and ping 40 m/s .. now D/l is ok but ping is almost at talktalk level of steady 50 m/s and double what i was getting at the end of training and U/L is like 0.4 less than before all the above changes ..
i also pay for the pro add on .. but it seem i may aswell cancel that as i can get 50 m/s on just normal line settings ..
could some please sort this out and explain why things seem to have gone south since 21 cn change or interleave switch or what ever it is ?
thanks
wayne m
Re: Please someone explain whats going on !
17-08-2012 11:45 AM
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Pro addon doesn't affect the ping
Please post the stats from your router
Re: Please someone explain whats going on !
17-08-2012 12:18 PM
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Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate(Kbps) 7064 888
Noise Margin 4 10
Output power(dBm) 0 20
Attenuation(dB) 44 26
no disconnections for over 24 hrs
Re: Please someone explain whats going on !
17-08-2012 12:27 PM
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Upload has dropped because interleaving has been applied to the upload
What do you get if you ping ntp.plus.net
This is what I get with an interleaved line
Quote C:\Users\Jim>ping ntp.plus.net
Pinging ntp.plus.net [212.159.13.50] with 32 bytes of data:
Reply from 212.159.13.50: bytes=32 time=37ms TTL=250
Reply from 212.159.13.50: bytes=32 time=38ms TTL=250
Reply from 212.159.13.50: bytes=32 time=37ms TTL=250
Reply from 212.159.13.50: bytes=32 time=37ms TTL=250
Ping statistics for 212.159.13.50:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 38ms, Average = 37ms
Re: Please someone explain whats going on !
17-08-2012 12:42 PM
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i would just like it sorting so i can get on with my gaming instead having to wonder if my connection is upto it ! and if i,m paying for something i dont need or something thats not making any difference re the pro add on .
Re: Please someone explain whats going on !
17-08-2012 1:17 PM
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Type ping ntp.plus.net
Right click on the window and click on Select All then press Enter and it will be coped to the clipboard and you can then paste it into a post
I have explained why you lost some of the upload - When the upstream is interleaved it is automatically limited to 888kbps
Re: Please someone explain whats going on !
17-08-2012 3:39 PM
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C:\Users\Wayne M>ping ntp.plus.net
Pinging ntp.plus.net [212.159.13.49] with 32 bytes of data:
Reply from 212.159.13.49: bytes=32 time=27ms TTL=250
Reply from 212.159.13.49: bytes=32 time=27ms TTL=250
Reply from 212.159.13.49: bytes=32 time=27ms TTL=250
Reply from 212.159.13.49: bytes=32 time=27ms TTL=250
Ping statistics for 212.159.13.49:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 27ms, Average = 27ms
C:\Users\Wayne M>
with regard upload ...is this a capped figure 888 or can it be un capped to take me back to 970 ish ?
thanks for your time and help ,
my connection seems to have been stable now for over 24 hours will the speed profile start to increase/decrease by its self ?
Re: Please someone explain whats going on !
17-08-2012 3:44 PM
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ping ntp.plus.net
Pinging ntp.plus.net [212.159.13.50] with 32 bytes of data:
Reply from 212.159.13.50: bytes=32 time=14ms TTL=250
Reply from 212.159.13.50: bytes=32 time=14ms TTL=250
Reply from 212.159.13.50: bytes=32 time=14ms TTL=250
Reply from 212.159.13.50: bytes=32 time=13ms TTL=250
Ping statistics for 212.159.13.50:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 14ms, Average = 13ms
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Please someone explain whats going on !
17-08-2012 3:48 PM
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yeh i was getting a steady 12 ms with interleaving off
Re: Please someone explain whats going on !
17-08-2012 3:49 PM
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If you were having some connection drops without interleaving, it is sensible to have it turned on.
It's up to you really. We can turn it off, but your connection might start dropping again.
Re: Please someone explain whats going on !
17-08-2012 4:03 PM
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thanks for that but i,m just gonna leave it for a while ... seems so many changes has got a little confusing .... however could you answer the question re profile increase / decrease now that the line is stable and also if the U/L is capped at 888 while on interleaving or can it be uncapped
Re: Please someone explain whats going on !
17-08-2012 4:06 PM
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I believe the upload will remain capped whilst you have interleaving turned on, although realistically unless you are sending large files, you are unlikely to notice the difference.
Re: Please someone explain whats going on !
17-08-2012 4:13 PM
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Re: Please someone explain whats going on !
17-08-2012 4:14 PM
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Re: Please someone explain whats going on !
17-08-2012 4:19 PM
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just re done test and were 42 m/s ping and u/l 447
FAQ
1. Best Effort Test: -provides background information.
Download Speed
5.68 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.68 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 6.23 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.74 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.74Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
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