No more room at local exchange
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Re: No more room at local exchange
20-12-2013 12:26 PM
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Re: No more room at local exchange
20-12-2013 1:31 PM
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"Please be advised that an engineer has been booked to visit the site to clear the Ivy from the distribution point.
This is scheduled for 25/12/2013."
Christmas day!? Is this right?
Re: No more room at local exchange
20-12-2013 1:33 PM
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Re: No more room at local exchange
20-12-2013 1:38 PM
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Re: No more room at local exchange
21-12-2013 10:47 AM
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Must have something to do with Job Seekers Allowance or the elves' immigration status as they will unemployed by then. BTOR must be employing them quite cheaply.
Quote from: Oldjim they must be employing the elves
Re: No more room at local exchange
23-12-2013 1:11 PM
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Hopefully!
Any idea when or if this has been done yet?
Re: No more room at local exchange
24-12-2013 9:13 AM
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Re: No more room at local exchange
24-12-2013 9:15 AM
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Ex-Broadband Service Manager
Re: No more room at local exchange
24-12-2013 9:52 AM
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Re: No more room at local exchange
24-12-2013 4:28 PM
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Just had an email from Plusnet, apparently there is an engineer booked to come out on the 16/01/14. I'm not quite sure what this is for now that all of the external work has been completed?
Merry Christmas
Also, it seems like my speed is still capped at 4 mb, I was informed this new address could get better than that considering the cabinet is more or less on my door step
Re: No more room at local exchange
26-12-2013 12:12 AM
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Re: No more room at local exchange
26-12-2013 2:41 PM
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Re: No more room at local exchange
28-12-2013 2:36 PM
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My Connection info:
Uptime: 0 days, 11:47:54
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 443 / 15,309
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 73.00
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 13.5 / 26.5
SN Margin (Up/Down) [dB]: 31.0 / 7.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1,260 / 0
FEC Errors (Up/Down): NA / 0
CRC Errors (Up/Down): NA / 1,627
HEC Errors (Up/Down): 0 / 323
Re: No more room at local exchange
28-12-2013 3:49 PM
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Maybe plug it into the test socket (via a filter) and leave it for a couple of days to see if the sync speed improved. This will rule out any internal dodgy wiring etc.
*Edit - I can see your sync speed is around 15Mb/s which is pretty good. Are you testing with a CAT5 cable between your PC and router or wirelessly ?
What speed test are you using to get your 3.7Mb result ?
Re: No more room at local exchange
28-12-2013 4:02 PM
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Looks like the profile from our end hadn't updated since your move.
I've just given that a push and your speeds should be better in the next 15 minutes.
You might need to disconnect then reconnect your connection in the router as well
With regards to the appointment for the 16th this shouldn't be needed as your services are now live and working
The orders are still showing as in progress so I'll pass this to our Provisioning team to look into
Any further issues please let me know
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