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I can't use the BT Speedtest

Jezzerash
Dabbler
Posts: 17
Registered: ‎28-04-2010

I can't use the BT Speedtest

The BT Speedtest site keeps returning an error.  I have followed all instructions. Closed all apps, connected directly to my FTTC router via PPoE, re-installed Java.
Is anyone else having the same problem?
7 REPLIES 7
Anonymous
Not applicable

Re: I can't use the BT Speedtest

I gave up trying to use BT speedtest, it kept throwing me out too.
Use
http://www.speedtest.net/
instead
Quick and easy.

until
http://www.mybroadbandspeed.co.uk/
comes back online.
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: I can't use the BT Speedtest

There may be a valid reason why the BT speedtest needs to be run. All other tests won't tell you your profile for instance.
BT FTTC speedtest working fine for me. Be aware that the speedtest is very unpredictable and can work sometimes and not others. It is how it has always been. Try again tomorrow.
Jezzerash
Dabbler
Posts: 17
Registered: ‎28-04-2010

Re: I can't use the BT Speedtest

Quote from: Peter
There may be a valid reason why the BT speedtest needs to be run. All other tests won't tell you your profile for instance.
BT FTTC speedtest working fine for me. Be aware that the speedtest is very unpredictable and can work sometimes and not others. It is how it has always been. Try again tomorrow.

Yes, you're right - I do need the stats that only the BT test gives.  I have been trying every day since the 26/7 when my FTTC was installed and no joy.  Can't get any stats from modem as it is locked by BT, and not buying one just for stats.
What are you doing to get it to work? is it IE9?
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: I can't use the BT Speedtest

Hi Jezzerash,
Do you have the latest version of Java installed?
Jojo Smiley
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: I can't use the BT Speedtest

Firefox 5 with latest JRE installed.
Also works with IE7, again using the latest JRE
Stewthecue
Grafter
Posts: 95
Registered: ‎26-06-2009

Re: I can't use the BT Speedtest

Also works with google chrome. I had limited success with the other browsers.
Jaggies
Aspiring Pro
Posts: 1,701
Thanks: 34
Fixes: 2
Registered: ‎29-06-2010

Re: I can't use the BT Speedtest

The BT Speedtester kills Firefox 5.0 on Ubuntu 11.04 here, with whatever the last official Ubuntu version of Java is. I'm also having issues with the software centre and haven't had any Ubuntu updates for at least a fortnight.
Might be time for a fresh install...