How do I get my upload speeds uncapped?
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How do I get my upload speeds uncapped?
07-11-2014 8:06 AM
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I have tried raising a support question on the website but there is no way to report poor upload speeds
Is anyone from plusnet on this forum and can they help?
Re: How do I get my upload speeds uncapped?
07-11-2014 8:16 AM
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If you are not sure post the results you get from http://www.dslchecker.bt.com/adsl/adslchecker.welcome
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: How do I get my upload speeds uncapped?
07-11-2014 8:52 AM
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-----------
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Re: How do I get my upload speeds uncapped?
07-11-2014 8:55 AM
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Re: How do I get my upload speeds uncapped?
07-11-2014 8:57 AM
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The better news is that fibre is available which would dramatically increase your speeds. I suggest you ring the customer options team on 0800 013 2632 or 0330 123 9197 and see what deal they will offer. You may be pleasantly surprised.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: How do I get my upload speeds uncapped?
07-11-2014 9:00 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: How do I get my upload speeds uncapped?
07-11-2014 9:16 AM
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Re: How do I get my upload speeds uncapped?
07-11-2014 9:25 AM
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Edit: The maximum you'll pay is £17.49 for 40 down/20 up if your phone is not with Plusnet. If you ring up you'll probably be offered a deal for the first few months for under £10 a month.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: How do I get my upload speeds uncapped?
07-11-2014 9:39 AM
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Re: How do I get my upload speeds uncapped?
07-11-2014 9:58 AM
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It will cost you nothing to ring up and find out what they will offer you - then decide. To not make the call and find out would be stupidity as you could actually save money.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: How do I get my upload speeds uncapped?
07-11-2014 10:37 AM
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Your upload speed is actually uncapped at the moment. I would expect you to get faster than the current speed though. Can I please ask that you raise a fault report so that our faults team will investigate further.
In regards to fibre, it's well worth it in my opinion.
Thanks,
Tony
Re: How do I get my upload speeds uncapped?
07-11-2014 10:56 AM
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