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FTTC Slow Speed
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FTTC Slow Speed
04-05-2013 2:21 PM
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Hi Guys,
Been on fibre for just under a week now, on fibre unlimited. My estimate for my connection was 61.2mb, my BT IP profile appears to be 77.44 according both plusnet and the BTW speed tester however I cannot seem to set anymore than about 39mb.
It is possible something was missed when my account was upgraded to FTTC? I know my upgrade was done manually as the system didn't swap me over for some reason.
Been on fibre for just under a week now, on fibre unlimited. My estimate for my connection was 61.2mb, my BT IP profile appears to be 77.44 according both plusnet and the BTW speed tester however I cannot seem to set anymore than about 39mb.
It is possible something was missed when my account was upgraded to FTTC? I know my upgrade was done manually as the system didn't swap me over for some reason.
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Re: FTTC Slow Speed
04-05-2013 2:30 PM
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That's very likely. Either give PN a call or raise a fault via the website. This forum is unmonitored over the w/e & public holidays.
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Re: FTTC Slow Speed
07-05-2013 9:36 AM
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Hi there,
I've checked over your connection and your current sync speed and profile is in the high 70Mb/s. I'd suggest running through our faults troubleshooter at http://faults.plus.net and we'll take a closer look if you're still having issues.
I've checked over your connection and your current sync speed and profile is in the high 70Mb/s. I'd suggest running through our faults troubleshooter at http://faults.plus.net and we'll take a closer look if you're still having issues.
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