FTTC Download OK, upload very slow
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Re: FTTC Download OK, upload very slow
19-08-2014 10:14 AM
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Quote from: MisterW Err, it's fibre Luke! as Stoker says, you can't get stats from the standard BT modem.
Quote I was just looking for the downstream and upstream stats. It can usually be found under DSL information
How silly of me
Re: FTTC Download OK, upload very slow
19-08-2014 10:31 AM
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2.5mbps is still less than half the "Range B impacted / low" estimate for my line.
Re: FTTC Download OK, upload very slow
19-08-2014 10:55 AM
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Re: FTTC Download OK, upload very slow
19-08-2014 11:02 AM
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Re: FTTC Download OK, upload very slow
20-08-2014 1:11 PM
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It's probably best to just leave it now and see if DLM increases the upper limit. I've never seen that profile before but I'm assuming it's been put in placed based on what it deems correct for the line.
Re: FTTC Download OK, upload very slow
20-08-2014 1:45 PM
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Happy to give it a week or so ...
Re: FTTC Download OK, upload very slow
20-08-2014 1:54 PM
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DLM has intervened due to errors on the line. Until the underlying cause is found and fixed, you're going to be stuck in the same situation.
The OP signed up with completely different estimates to what he's getting now, so it's fair and reasonable to raise this with BT Wholesale.
Re: FTTC Download OK, upload very slow
20-08-2014 3:00 PM
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@Stoker sometimes DLM does work correctly. I believe that when the speed was reduced to 600k you did have a fault. The issue was the line was not reset. The problem with DLM is that it doesn't make positive changes quickly, in some scenarios you have to wait 64 days before the cap is increased. See the following link for more details ..
http://community.plus.net/library/browsing/fttc-dlm-what-it-is-how-it-works/
Re: FTTC Download OK, upload very slow
20-08-2014 3:23 PM
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Re: FTTC Download OK, upload very slow
20-08-2014 3:46 PM
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Re: FTTC Download OK, upload very slow
20-08-2014 6:59 PM
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Quote from: LukeS The issue was the line was not reset.
So BT lied to you in the response in my ticket (2:50pm, Monday 11 Aug 2014). Not sure I'm allowed to quote what they said here. Anyway, I'm happy to give DLM a chance ...
Re: FTTC Download OK, upload very slow
20-08-2014 7:53 PM
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I personally wouldn't wait for DLM - it's probably so red flagged you'll be waiting an eternity for it to get back to normal.
Re: FTTC Download OK, upload very slow
21-08-2014 11:17 AM
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We've already asked them to do this and they refused. Therefore we modified the line to force the reset and that yielded some positive results.
@Stoker
FTTC engineers perform resets which for some reason never complete. It's either because they have actioned it incorrectly, or there is a problem with the software they use.
Re: FTTC Download OK, upload very slow
21-08-2014 1:17 PM
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Re: FTTC Download OK, upload very slow
21-08-2014 1:35 PM
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