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Engineer appointment notification
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Engineer appointment notification
31-03-2014 3:54 PM
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Hello,
I don't suppose anyone knows if it's possible to get a text/call before the engineer is due to turn up, just so I don't have to take a whole day off work, as I live close to home, I could just pop home to let him in to do the set up. Thanks!
I don't suppose anyone knows if it's possible to get a text/call before the engineer is due to turn up, just so I don't have to take a whole day off work, as I live close to home, I could just pop home to let him in to do the set up. Thanks!
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Re: Engineer appointment notification
31-03-2014 4:24 PM
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not that i'm aware of the best you get is picking either the morning or evening time slot and hope that the Engineer turns up unless anyone knows different, but i have never had any engineer visit call before they arrive.
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Re: Engineer appointment notification
31-03-2014 4:28 PM
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Hmm thanks, I haven't had the option to pick am or pm, is that something they always do?
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Re: Engineer appointment notification
31-03-2014 4:41 PM
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Hi uhohima,
Your appointment is booked for 02/04/2014 between 8AM and 1PM (AM appointment slot) which is one of the appointments you selected when you signed up.
We cannot guarantee that the engineer will/can call prior to the appointment which is why we advise that someone is available at the property to allow the engineer access.
Your appointment is booked for 02/04/2014 between 8AM and 1PM (AM appointment slot) which is one of the appointments you selected when you signed up.
We cannot guarantee that the engineer will/can call prior to the appointment which is why we advise that someone is available at the property to allow the engineer access.
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Re: Engineer appointment notification
31-03-2014 4:50 PM
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Fab, thanks!
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- Re: Engineer appointment notification